Για κάθε 10 διανυκτερεύσεις, κερδίστε 1 δωρεάν*!
Μπορεί να υπάρχουν χρεώσεις για επιπλέον άτομα, οι οποίες εξαρτώνται από την πολιτική του ξενοδοχείου.
Κατά το check-in απαιτείται να προσκομίσετε μία ταυτότητα κι εγγύηση σε μετρητά ή πιστωτική κάρτα για τυχόν επιπλέον χρεώσεις.
Τα ειδικά αιτήματα εξαρτώνται από τη διαθεσιμότητα κατά το check-in και μπορεί να απαιτούν επιπλέον χρεώσεις. Τα ειδικά αιτήματα δεν είναι εγγυημένα.
**Αυτές οι παροχές ενδέχεται να είναι διαθέσιμες μόνο για ορισμένα δωμάτια ή ορισμένες μονάδες. Ορισμένες παροχές μπορεί να επιβαρύνονται με επιπλέον χρεώσεις.
Το σπα που βρίσκεται στο χώρο των εγκαταστάσεων διαθέτει αίθουσες μασάζ και περιποίησης. Οι υπηρεσίες του σπα περιλαμβάνουν μασάζ, θεραπείες περιποίησης προσώπου και θεραπείες περιποίησης σώματος. Το σπα είναι εξοπλισμένο με σάουνα.
Ένα πράσινο/οικολογικό ξενοδοχείο - Πιστοποίηση τρίτου επιπέδου (Third Party Certified)
. Το ξενοδοχείο αυτό συμμετέχει στο Green Key Eco-Rating Program, ένα πρόγραμμα πιστοποίησης τρίτου επιπέδου (third-party certification), το οποίο είναι πιστοποιημένο από ανεξάρτητο φορέα. H πιστοποίηση τρίτου επιπέδου υπολογίζει τον αντίκτυπο του ξενοδοχείου σε ένα ή περισσότερα από τα παρακάτω: περιβάλλον, κοινωνία, πολιτισμική κληρονομιά, τοπική οικονομία. Μια αντικειμενική αξιολόγηση των οικολογικών τουριστικών πρακτικών της εταιρείας έχει γίνει σε αυτό το ξενοδοχείο από έναν ελεγκτή, ο οποίος είναι ανεξάρτητος από το πρόγραμμα πιστοποίησης τρίτου επιπέδου.
Στο χώρο των εγκαταστάσεων υπάρχουν 2 μπανιέρες υδρομασάζ καθώς και εξωτερική πισίνα. Οι ψυχαγωγικές παροχές περιλαμβάνουν ιδιωτική παραλία, σάουνα και γυμναστήριο.
Οι ψυχαγωγικές δραστηριότητες που αναγράφονται παρακάτω είναι διαθέσιμες είτε στο χώρο των εγκαταστάσεων είτε κοντά σε αυτόν και μπορεί να χρεώνονται ξεχωριστά.
Εκτός αν ορίζεται διαφορετικά, οι παρακάτω χρεώσεις δεν περιλαμβάνονται στη συνολική τιμή του δωματίου. Αν δεν περιλαμβάνονται στη συνολική τιμή του δωματίου, θα σας τις χρεώσει το κατάλυμα κατά την άφιξη ή την αναχώρηση. Οι χρεώσεις ποικίλλουν, για παράδειγμα, μπορεί να εξαρτώνται από τη διάρκεια της διαμονής ή τον τύπο δωματίου που κλείνετε. Το συγκεκριμένο κατάλυμα μάς είπε ότι θα σας χρεώσει για τα ακόλουθα:
Έχουμε συμπεριλάβει όλες τις χρεώσεις που μας έχει γνωστοποιήσει το ξενοδοχείο. Ωστόσο, οι χρέωσεις ενδέχεται να ποικίλλουν ανάλογα με τη διάρκεια της διαμονής σας ή με το δωμάτιο που κλείσατε.
Τα παρακάτω τέλη και προκαταβολές χρεώνονται από το ξενοδοχείο τη στιγμή, κατά την οποία παρέχεται η υπηρεσία, τη στιγμή της άφιξης ή τη στιγμή της αναχώρησης.
Η παραπάνω λίστα ενδέχεται να μην είναι ολοκληρωμένη. Τα τέλη και οι εγγυήσεις μπορεί να μην περιλαμβάνουν φόρους και μπορεί να μεταβληθούν.
Μπορεί να υπάρχουν χρεώσεις για επιπλέον άτομα, οι οποίες εξαρτώνται από την πολιτική του ξενοδοχείου.
Κατά το check-in απαιτείται να προσκομίσετε μία ταυτότητα κι εγγύηση σε μετρητά ή πιστωτική κάρτα για τυχόν επιπλέον χρεώσεις.
Τα ειδικά αιτήματα εξαρτώνται από τη διαθεσιμότητα κατά το check-in και μπορεί να απαιτούν επιπλέον χρεώσεις. Τα ειδικά αιτήματα δεν είναι εγγυημένα.
Waikiki established its reputation as a getaway when the Moana Surfrider opened its doors in 1901. Today, more than 30,000 hotel rooms are packed in the skyscrapers along the golden sands of Waikiki Beach. At the end of Waikiki, Diamond Head towers as an enduring landmark. West of Waikiki, Pearl Harbor offers a somber testament to history and the victims of World War II.δείτε όλα τα ξενοδοχεία σε χονολουλού
"Great location.highly recommended"
Best location.lots of local bars and restaurants . Ask for a room ending in 09 or 10 as these are directly facing the beach.Αληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are glad you enjoyed your stay and the location of the hotel. We hope you will visit us again in the future. Mahalo
"Great service so you have a worry-free vacation"
Hyatt Regency Waikiki Beach Resort is a must-stay hotel. Right across from Waikiki beach and very close to an excellent surf board rental place call Big Wave Dave located at the rear of Hyatt. Staff provides excellent service and accommodate all our needs from storing luggages, continuous mini bottle of water for the beach or any road trip, non-stop […] supply of beach towels. They always have excellent smile on each staff and the best is they will provide 30 minutes hospitality room for guest to freshen up before heading out to airport for evening flights. Very clean, with resort fee ($25/day and 30% off if you are a Hyatt member) you have free wifi and 2 bottles of water each day. They also have free classes from lei making to ukelele and Hawaiian story telling each day. Thank you so much Hyatt and the excellent staff! We had a great worry-free vacation in Honolulu. For sure I will return to this hotel for my next trip to Honolulu. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
"very convienient and near to ocean"
we were told that we would have a partial ocean view room and king bed didn't get either when we arrived the king beds were not available and no view. my husband and I had two double beds. after being upset we thought all else was fine.not a very good surprise for an early anniversary .Αληθινό σχόλιο πελάτη της Hotels.com
We stayed at this hotel for its reputation, but mostly for its location. It is across the street from Waikiki Beach, and is right in the middle of the shopping district. The only thing about the room that annoyed us was the musty "old" smell. There was also construction scaffolding erected at both entrances. If you have a rental car and self-park at […] their garage, be very careful! It is very tight to maneuver around oncoming vehicles, and the parking spaces are very tight. Use the valet if you don't want to risk it. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
Very good service and good location will stay againΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We look forward to serving you again in the future. Mahalo
"Great Place and Staff. Across from Beach."
The beach is a across the street. Staff was very friendly and offered many places to eat and tour.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for reviewing your stay. We are glad you enjoyed your visit. We hope you will stay with us again in the future. Mahalo
"An older Hyatt"
I've stayed at quite a few Hyatt hotels, and found this one not quite up to the usual Hyatt experience. It's a great location, across the street (very busy Kalakaua Avenue) from the beach, but clearly an "older" hotel. The decor is somewhat dated; there were spots of mildew on the shower curtain, water stains on the lamp shades & things were a little […] dinged up in the room, but the public spaces are quite nice, with a dramatic three-story waterfall in the lobby. They are doing some exterior maintenance on one of the towers and I was given a room where I couldn't use the lanai; I think the check-in clerk sensed my disappointment, and graciously offered to switch me to a room where I could use the lanai for the last two days of my stay (thank you!); I loved sitting out on the lanai in the early morning watching the clouds blow over the Koolau mountains as the sun rose and Honolulu woke up. I noticed that the second room I had was in overall better condition than the first room. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for providing us with your feedback from your stay. We do regret that you were unhappy with your room and have shared your comments with the Director of Housekeeping. The specific issues you have mentioned in your review will be discussed within the department at the regularly scheduled training sessions. Mahalo
"One of the nicest Hotels on the Waikiki strip."
My wife and I had a very memorable experience at the Hyatt Regency. If you are able to take advantage of the breakfast package it would be a smart move to get your day started in the morning. Costs appear high in Hawaii or Honolulu, but you must keep in mind everything is shipped into the island from the main land. The Waikiki beach is also safer for […] swimming vs the island of Maui, the week we were there we heard a German lady had a tiger shark attack on Maui and she later died. The Hyatt Resort is run very professional and the staff are so helpful and friendly. I would say this was the best Hotel on the Waikiki strip and worth every penny. Make sure to ask for Oceanfront not just Oceanview if you want to wake up to the beauty of Waikiki every morning, just priceless views. John and Pat from Canada. Oh yes, not to forget the mention Expedia was also a big part for the planning of our trip, many different options and great deals through their service. I will only use Expedia when I travel again and looking for a great package deal. Thank you Expedia and the Hyatt Regency of Waikiki. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are glad that you had such a wonderful visit with us. We will share your comments with our staff and we hope to serve you again in the future. Mahalo
Very good service, a lot to offer make your visiting very comfortable. Holiday to Hawaii with out a good Hotel? for me, i like to be comfortable were i go and have a very good service.Just cross the road and you are at the beach.The Hotel provide us beach chairs and towels.Yes i like to stay at Hyatt Regency again.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are pleased to read that you enjoyed your stay and will consider visiting us again in the future. We also read your comment regarding the In Room Dining and have shared them with our Director. Mahalo
"Central, beautiful, friendly."
The Hyatt was a great choice. Central on Waikiki, right at the beach, all the expeditions can pick up there. The hotel style is beautiful and the rooms have everything you need. The staff was extremely friendly and helpful. Our only issues were with house cleaning. When we checked into the room, it had not been made up. When we reported it, and returned […] hours later, they had still not done it. The next day in a new room, the house cleaning had forgot a large garbage bag in the room. The rest of the stay was fine. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for reviewing your stay. We regret that the housekeeping during your stay was not our usual standards. We have shared your comments with the supervisor of housekeeping for follow up with the team. We are happy to read that everything else was so satisfying. We hope you will consider visiting us again in the future. Mahalo
"Worth every penny"
The hotel was excellent ! They had an Expedia Excursions desk to book activities and to help with anything we wanted to do. The hotel staff was wonderful and pleasant. The restaurants in the hotel were very accommodating and in fact they gave us an entire meal because the service was lacking on the evening we ate there. The location cant be beat, right […] across the street from the beach. They give you complimentary towels and beach chairs whenever you need them as well as towels and chairs poolside. Overall it was a wonderful stay and I am sorry we had to leave. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for reviewing your stay. We are pleased to read that you had such an enjoyable visit. We hope to serve you again in the future. Mahalo
"Good but Expensive"
Staff fabulous, great view from the 39th floor of Waikiki Beach however it is not situated right on the beach. You need to cross the street to get to the beach...I didn't realise this when I booked! Room/Hotel is a little dated. Refurbish would be great...we paid over $550 AU p/n...hotels are very expensive in Waikiki for what you get!Αληθινό σχόλιο πελάτη της Expedia
"Very disappointed. Won't be staying here again."
Would not recommend for families or for those who like regular cups of tea:) During our stay, on asking them, staff at the desk told us that there was no kids club (that it advertised a kids club was the whole reason I chose the hotel). I didn't trust this answer because I was sure it was on the website, so we asked the concierge, and were able to book […] it, but they asked as not to as my 2 children were the only ones requesting a place. We needed to give 72 hours notice to book a place in the kids club. It only went from 9am-2.30pm. kids club only did 2 activities ie going to the aquarium and the zoo (the kids had a great time at these 2 activities) * The hotel is in a great location. * There is "free" wifi. * There are 2 free bottles of water per room per day. Other than these 3 things, I would not recommend this hotel at all. It is completely dated. Everything is old.The pool and pool area is way too small. Had my first massage at the spa, which was adequate, but chose to have several other massages elsewhere. The lineup at the desk was slow. There was no kettle in the room, there were no ceramic cups in the room and one teabag per day. No milk. Two paper coffee cups were left in the room per day. There was no minibar, but a fridge with 2 bottles of water added per day. I really did not understand the whole place as it was really different to hotels that I have stayed at before. Maybe it was catering to a different type of customer. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for taking the time to share your review with us. We regret that you were disappointed with your stay especially some of the services and amenities both on property and in the rooms. We will ask our managers in housekeeping, at the front desk, and at the pool to review your comments for further discussion regarding the information for Camp Hyatt, room cleaning and tea services. Mahalo
"Outdated and Not Clean"
The location is great but the housekeeping staff is not at all qualified to service and clean its rooms especially when I am paying a premium for direct ocean views and for 9 consecutive nights. I was a guest in 2005 and the service and maintenance of the hotel was in a much better quality than this stay in 2013. I will not return to this hotel on my […] next trip to Hawaii. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for taking the time to give us your feedback from your recent stay. We do regret that you were disappointed with the housekeeping services. It is hard to tell if you made contact with management during your visit to receive more immediate feedback and assistance. Be assured that we have shared your post with the Director of Housekeeping for further discussion with the staff. Mahalo
There was a resort fee of $25.00 a day. You are not aware of these charges until you check-out. Expedia did not inform me of these charges and the clerk at check-in did not inform me of these charges. I think that is uncalled for because a lot of customers will make a different hotel selection if they knew of the charges ahead of time.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the feedback. We regret that you felt unprepared for the resort fees. There are references to the fee on our website and in the confirmation email. We have forwarded your review to our front desk supervisor. Their team will be able to review your comments and discuss other ways to communicate the fee upon check in. Mahalo
We spent 8 nights in June 2013. The hotel is in a great position right across the road from the beach & just at the start of the main hustle & bustle. You can catch a trolley from right out the front for $2 per person to The Aloa Moana Centre which is great for shopping or catch a cab for about $12 from the hotel. Its an easy walk down to The Hard Rock […] & the Cheesecake Factory is a must, we did lunch as the wait after 6pm was 1-2hrs! The rooms were cleaned daily & the fridge stocked with complimentary bottles of water daily. The pool is only small but nice to cool off & the food at the Shore Bar was great. On a bad note our toilet overflowed twice but someone came to fix it straight away & nothing was ever too much trouble. All of the staff were very friendly & accommodating. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Great Hotel! Prime location in the heart of everything! Great service and comfy room but bathroom a little out dated. Over all Awesome for the price!Αληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We hope to serve you again in the future. Mahalo
"Nice hotel but the location is not that great"
The Hyatt Regency is a great hotel. It has an unconventional layout for new arrivals which is annoying - you arrive at ground level at one end of the complex and have to haul your bags the entire length of the complex and go up a level to the reception to check-in. It is what it is however and if you're happy to tip you could just leave your bags and […] walk. The only real downside of this hotel is its location. Not having been to Honolulu for 25 years or so I found the Hyatt-end of the beach was not as nice as the other end. It is less tidy, there are more homeless people and so on. The other end of the beach had a much nicer feel. Also it turns out that having a road (with shops and crowds of shoppers) is a little off-putting if you want to go across to the beach. There is a difference between "just popping up to your room" and "just popping back to your hotel", just enough incovenience that we didn't spend much time at the beach. The views on the ocean side of the hotel are spectacular however that is probably the case for any of the water front hotels. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for taking the time to review your stay. We regret that your arrival at our property was so confusing. There are escalators right next to the valet which is the main entrance for our guests however we will share your comments. We will look into improving the wayfinding signage or guest information to avoid similar situations in the future. Mahalo
"Hotel next to the beach and high end shops."
I really enjoyed my stay at the Hyatt Regency, but I didn't like when we checked out we were charged an additional $97.00 to the bill for fitness gym and other things that we wasn't aware of.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for taking the time to provide us with your feedback. We truly regret that you were not aware of the resort fee before your arrival. A notice is available upon booking. We will share your comments with our front desk team as it seems as though you may have also overlooked some of our resort amenities however we are hopeful that you did use the Gym, enjoyed the daily water bottles, used the pool services to include the beach chairs and towels, as well as the cultural activity programs. We do value all of your comments and will follow up with our staff. Mahalo
My husband and i went for our honeymoon. It was prefect everything was close the beach, shops, market. We couldn't have asked for anything better. If you do go make sure you do not get a rental car you can walk just about every where or get a shuttle. They charge way too much parking at the hotel save yourself the money. Other than that great experience […] for our first time. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
When we checked in, the staff didn't even mention to us that he was giving us a room that was so closed to the elevator. We got to the room around 4:00pm.and unpacked. After dinner when it's time to sleep, we finally realized that the sound of elevator going up and down is really very annoying and very loud. We are staying at the hotel for 6 nights […] and we have a lots of stuff with us that's is why we didn't bother to be reassigned to another room. If the receiving clerk mention to us that the room is close the elevator, I would have refuse it in the first place. I probably wont mind it if we're still young but we are in our 50s. I guess the clerk doesn't even care about their guest. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for taking the time to provide your feedback. It appears as though you are currently on property. We have shared your comments with the front desk supervisor. We encourage you to follow up with a manager on duty. Apparently you were offered a room move as you mention in your post. Given that you have opted not to move you may want to consider other options such as a tranquility package which will provide you with ear plugs, soothing sounds, etc. We hope that our team will be able to turn this visit around for you and provide you with everything you need for a more pleasant stay. Mahalo for bringing this to our attention.
The staff was amazing and they proactively told us how to get discounts on certain attractions in the area. They gave us a free bottle of champagne because it was my bf's graduation from medical school. They also allowed us a later check out because our flight wasn't until later. Location was awesome as well--right on the beach! Would definitely come […] back here! Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the post. We are glad to read that you had such a nice visit with us and we look forward to serving you again. Mahalo
I expected more space in the rooms and may be a micro-wave. The staff and service was great but for a place in paradise the room was not so great. I would not book it again.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for posting your feedback. We regret that you left disappointed and will share your comments regarding room amenities and the room layout with our team. Mahalo
"love the hotel great location"
want to stay there for ever Love the view and great service I will return next monthΑληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are glad that you had such a great visit with us and we look forward to serving you again soon. Mahalo
"Great spot for a birthday vacation!"
Nice hotel, great location, good-sized rooms and great customer service! Everyone was very friendly and helpful and they threw in a few extra touches to make my birthday all that much more special. Thank you!Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are honored that you chose to celebrate this special event with us and we are pleased to read that your visit was so enjoyable. We hope that you will stay with us again in the future. Mahalo
"Bathrooms need to be upgraded."
The rooms need to be upgraded, they are very dated in appearance. Redesign the bathrooms take a few feet from the bedroom and make and bigger bathrrom with shower and tub. These walls are not structual so it could be done.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the comments and suggestions. We will share them with our management team. Mahalo
"Excitement to disappointment"
I was so excited when I walked into the hotel and saw how nice and interesting the lobby/shopping area was. (The hotel over all stay was fine and the atmosphere was fine but upon check in my excitement vanished). The gentleman who checked my husband and I in said the mountain view king room we booked was taken but he had an upgrade for us. I am not […] one to be difficult so I was fine with the change until he told us the change was to a 2 double bed 'ocean view' room. I was not satisfied with this because I had come all the way from the east coast of NC where I have plenty of ocean to look at but no volcanoes/mountains and husband is a very tall man who can not fit in a double bed easily by himself let alone with another person. We tried to get any other room for the king bed for my husband but he said they were all taken. The gentleman even smirked a little when we were requesting this. I understand rooms tend to get mixed up but I do not think it is appropriate to smirk at a customer who has chosen to stay at the hotel. He then told us about the room fees which my husband insisted he waive. The gentleman did waive the fees but with the waiver we did not get the room extras such as wifi (which was fine but is that really waiving them?). Once in our room we opened the curtains to see our 'ocean view' which was the other tower of the hotel, the city, and a pinch of the ocean. The main view was of the other tower of the building which was pretty disappointing. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for taking the time to provide your feedback. We are sorry to read that your visit with us was such a disappointment. We regret the response you received at the front desk from room assignment to overall service. We assure you we value your comments and have shared this review with the front desk supervisor for follow up with staff. Mahalo
We really enjoyed our stay the hotel was beautiful and staff were very friendly always ready to help when needed. The only thing I would like to suggest is that they cater rooms for families of 5 as it can be too expensive to have to get 2 rooms.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are glad that you enjoyed your visit. We do regret the disruption from the noises outside. We will share your comments with our team for review. Mahalo
"A very pleasant stay."
The hotel was very nice. Great service, nice sized rooms, pleasant pool area, and located directly across the beach.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are happy to read that you enjoyed your visit. We hope to serve you again in the future. Mahalo
"Happy customer will return!"
Great location and THE friendliest staff I have ever come across! Good size room with great view. Restaurants "in hotel" are ridiculously expensive, but good. Room interiors are OK, but nothing special... Bed is comfy though. Housekeeping could have been better (forgot to empty garbage, didn't wipe down table each day) but the bedding, towels were always […] clean! (Note: to correct anything - all it took was a phone call to front desk and they were on it and very apologetic). Overall a very good stay for the discount price we paid. Would definitely go back! Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the feedback. We are pleased to read that you had such an enjoyable vacation. We do regret that consistency of the room service was not better and have forwarded your comments to our rooms director. We hope to see you again soon. Mahalo
"would stay again"
We have stayed here several times. Great location, good hotel and good service. Pool is very small and service at the pool bar/restaurant is week. Breakfast buffet is great with good service.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are pleased to read that you enjoyed your stay and would visit again. We regret that your experience at the pool was not better and we are working with our Food and Beverage team to improve the service there. Again, thank you for the feedback. We look forward to serving you again.
"Great Location, but many rip-offs"
I cannot complain about the location. It's on beautiful Waikiki beach. Now complains: 25+ dollar resort fee per night, which adds nothing to your stay if you have a smartphone. Plus 30+ dollar parking fee per night. Parking lot is so narrow; it can get little scary. Paying extra 55+ dollars per night for basics. My room did not have a cabinet or coffee […] machine. The hotel restaurants are terrible. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for your feedback. We value your compliments and criticisms. We regret you were unable to take advantage of the beach chairs, beach towels, gym, daily water, and complimentary cultural classes that are all a part of the resort fee in addition to the wi-fi. We will certainly share your comments with our management team. Another item of concern is the comment about in-room amenities. We regret your room did not include a coffee pot. All of our rooms come complete with coffee machines and daily coffee supplies. The coffee machine is located either on top of the dresser or in the TV cabinet next to the safe and refrigerator. We hope that if you called housekeeping to look into your missing coffee machine that they at least responded quickly and brought you a new one. While it is difficult to tell exactly what happened with your situation we promise to share this information with the housekeeping team to have them follow through with services to see if there is anything they can do in regular trainings with housekeepers. Mahalo
"Hyatt Hotel Review"
Hotel is great, location is fantastic. Elevators can be slow at times (Peak hours). Swim area is very nice, with one exception, the hot tub should be used for hot tubbing only but seems at time to be a play ground for the kids with toys (Kids are fine in the hot tub but toys should not be allowed) Patrons seem to be hit with inflatables and other pool […] toys.. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. Your remarks are valued and we assure you they have been shared with management. The policy regarding toys in the jacuzzi will definitely be reviewed by our team. Mahalo
We had a mountain view room that included a lovely bidet seat in the bathroom. The included breakfast buffet was outstanding, with a great service staff. It had everything that one could want for breakfast including a great choice of fresh fruits. Seating could be indoors or outdoors. Although outdoors you might have to watch out for the birds. It […] seems that the line to get in may be longer around 9:00AM than at 8:00AM, but staff keeps everything moving. If you can get a good package that includes the breakfast, take it. You won't be able to have breakfast in Waikiki for much less. It's a buffet so you can have as big a breakfast as you want. If you have a car, self parking is $30.00/day while valet is $35.00/day. The parking structure is across the street, but not inconvenient at all. In fact, that's where the hotel's large banquet hall is located. As with most hotels these days, there's a mandatory "resort" fee that covers what use to be free. At least you get two bottles of water, a newspaper, and wireless for it. That's about $25.00/day extra. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We are pleased to read that you enjoyed your stay. Your comments will be shared with staff. One item to note, we have taken a few steps to shorten the wait line at breakfast by including a new earlier start time, express take away and buffet to go. We hope to serve you again in the future. Mahalo
We were given a Waikiki view but couldn't open the lanai door due to renovations so we changed to a city view room that was really tired and in desperate need of a facelift and updating. The bed was comfortable but there were elevator noises all nightΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for your feedback. We regret that your rooms were not more to your liking. We hope that the services you received in response to your requests were handled quick and efficiently. We will share your review with our team. Mahalo
"Everything is great except the reception"
I have Hyatt Gold Passport Platinum Membership and tried to check in with express line. A person in the checking counter first treated me like i am on the wrong line by looking at my appearance. I have no clue what makes this person that I am not the member. could be my race or dress or i don't tknow. Except this ignorant person, i am satisfy with the […] hotel. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
"Great for Adults not so good families"
The hotel is on a prime spot on Waikiki beach for beach goers. It has decent shops compared to most of the hotel on this part of Waikiki and is a easy walk to many local spots. I had young children with me and while they catered to the kids with beach toys towels and other amenities, there was no family restaurants nearby or child friendly activities […] or babysitters available. A better choice would be the Sheraton or Hilton village Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
"Great view for a mall"
We felt like we were living in the mall...not one place were you could set and just read a book, very noisy and crowed.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for your feedback. We regret that you did not have a more peaceful stay with us. We will share your comments with our management team. Mahalo
"Outstanding location - excellent amenities"
Outstanding.Αληθινό σχόλιο πελάτη της Hotels.com
Had a great stay the view from our room was breath taking. We also were on the 36th floor facing the ocean and city.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, We thank you for the review. We hope to serve you again in the future. Mahalo
"They should charge half of what they do"
Did not feel like I got my moneies worth in this place. The room looked and felt like a 3 star outfit rather than what I have come to expect from a Hyatt in other countries. They did not even get the basics right e.g. instead of proper glass and tea facilities, we had paper cups in the hotel room. No toiletries on offer. And to add to that, charged […] $25 per night for the priviledge of 2 water bottles - small! The ambience of the room was pretty aged as well - especially the bathroom. Not worth the money at all... The buffet was boring as well... The only thing working for the hotel was its location in Waikiki Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
"Nice, but expensive"
Noises definitely travel throughout the hallways, so I had a difficult time sleeping. Especially when there were little screaming kids in the hall or slightly tipsy people coming back from a night out in Waikiki. Also the walls and doors are very thin, so you can hear everything. The doors also close very loudly. The room was a nice room, but nothing […] to rant and rave about. The concierge staff was very accommodating. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the feedback. We value your compliments and criticisms and will share your review with our staff. We do regret any noises that disturbed your sleeping hours. Mahalo
"Just okay and expensive..."
The rooms are pretty standard hotel rooms. This hotel is older and the rooms don't match the standards of newly built hotels. The rooms could also do with some freshening. As in other hotels I have stayed at in Hawaii, there is often an afternoon or evening show in the open air lobby that means you cannot sleep with the patio doors open. The wait at […] the elevators was sometimes long. I appreciate this hotel's location and the staff were pleasant, particularly the valet staff. They made sure to send us off each day with water and beach towels and warmly greeted us upon return. The swimming pool was small and full of kids playing. If you are looking for a resort style pool, book somewhere else. $35 daily for parking plus a daily $25 resort fee on top of the nightly rate is excessive. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the feedback. We are glad that you appreciated the services offer and we regret your dissatisfaction with the afternoon noise and fees. We will share all of your comments with our management team. Mahalo
This hotel really is in a great location, convenient to all the shopping/dining/nightlife of Waikiki. We chose it because it was billed as a resort/spa. Unfortunately, we later learned the prices of the spa were outrageous ($500 for a 2 hour massage, etc). Also, the pool was super tiny. I guess they did not feel the need to build a nice pool since they […] are across the street from Waikiki beach. The room was fare enough, and the staff was very professional & courteous. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
"If sleep isn't important then stay here!"
Although we had great service (eddie and colin at the pool, as well as servers) and a beautiful view from our room, we found it very difficult to sleep. It sounded as if the people above us kept opening and slamming their sliding glass door throughout the night. We called security a number of times on a few different days/eves. They came in to our room […] in the middle of the night the last night of our stay and they said that they thought that the high winds, were the cause of the noise/door slamming we kept hearing. They tried a temporary fix with our door, but we could still hear it from above throughout the rest of the night. We were in room 2463. The experience of these loud obtrusive sounds, unfortunately, overshadowed the positive aspects of the hotel. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the feedback. We will be sure to share your compliments with our staff at the pool and for the dining services. We do regret that your stay was disruptive. We did have unseasonably high winds in February and being on the 24th floor you probably did experience some disturbances. We are hopeful that when staff came to assist you that they were helpful and provided any alternatives available such as a tranquility kit. Mahalo
"Loud, aging, and crowed."
This hotel need to be updated in a big way. While the hotel and more importantly the rooms apper to be clean. They are aging and look well worn. The AC does not work very well and can take hours to cool your room. If you are on a lower floor be prepared as Waikiki is VERY loud. At night the streets fill with tourist and street hustlers and preformers […] and the noise fills the air. If you are looking for a quite relaxing hotel, this isn't it! But then again, all of Waikiki isnt for you either. The room service is poor, and over priced (but what hotel isn't!) I would stay else where Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Hotels.com
"A Pleasant stay"
The staff at Hyatt Regency Waikiki are all very friendly and very helpful. The view from our ocean front room was amazing.Αληθινό σχόλιο πελάτη της Expedia
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Aloha, Thank you for the review. We're pleased to read that you enjoyed your stay and the services. We hope that you will visit us again in the future. Mahalo
"Worse hotel experience for a long while"
They put us in a room next to the elevator shaft and every time the elevator moves, it sounded like a train has passed by, so by all means DO NOT stay in one of these rooms. After me complaining to the staff, they moved us to another room but the heater wasn't working in that room. I know this is Hawaii so why do we need heaters. Well I have an 18 months […] old with me and even though they set the thermostat to 72, there was no hot air coming up so the room turned out to be around 69 degrees when we arrived. I complained about the a/c to the staff but nothing was done to fix it. So I improvised by turning on the hot shower full blast and used the steam to heat the room up. Overall, this is one of the worse hotel experience I have ever had and never again will I stay at this very same Hyatt hotel. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
We asked for ocean view, which was a great view, however, the noise level was so high, it was never a good night sleep. We were on the 8th floor. There was a lot of noise- and it was not from the streets. This was my only problem.Αληθινό σχόλιο πελάτη της Hotels.com
Απάντηση από το Hyatt Regency Waikiki Beach Resort & Spa Thank you for taking the time to provide us with this feedback. We value your remarks and we regret that you experienced noise issues during your stay. We will share your post with our rooms executives.
"Great hotel in Waikiki"
We spent a week here in Dec. 2012 and it was excellent. Great location, great service. We also had a great ocean view from the 28th floor. Rooms are very nice and well kept. Before going I had read that the elevators could be crowded and wait times were sometimes long at peak hours. There was one fluke occassion where it took about 10 minutes. I didn't […] find the elevator to be a big issue. They have 2 car rental companies within the hotel also. Another convenient thing was the Expedia desk that was very helpful and where we went to book activities. Only real negative was the 2 main restaurants are pricey but there are plenty of other options nearby. Also, the pool is small and crowded. Overall this is a terrific hotel. Διαβάστε περισσότεραΑληθινό σχόλιο πελάτη της Expedia
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