Crowne Plaza San Antonio Airport - Σαν Αντόνιο

We went to the restaurant on Friday night around 930pm to eat I ordered a salad and chicken wings and my husband ordered a burger medium well. When I received my chicken wings they weren't done so I sent them back and when I got my new plate they weren't done either. I never saw a manager come over to see how they could fix this I also was told I'd […] get a free breakfast the next time I stayed but got no voucher for that as the front desk couldn't find one. My husband's burger was undercooked but he ate it anyway. It wasn't a pleasant way to go to bed hungry as we had an early morning flight. Διαβάστε περισσότερα

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very nice to our comfort

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It's not like the picture. Pictures make I look a lot nicer. Hallway smelled a little funky. Entrance is beautiful, but room is just a room, seemed a little small. Husband expected a lot after seeing the pictures but by seeing the room in person it's okay. I guess it's okay if you are just sleeping and not staying in the hotel to relax. People were […] nice and friendly, had nice accents to make up for it. Διαβάστε περισσότερα

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Very clean room, wonderful staff. They gave me rides to my workshop every day! If it is within a 3 mile radius they will drive you. Restaurant was good too. Didn't like the coffee that you make in your room. Otherwise great place!

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Very Hot water was nice. No Problems stayed 4 nights with 2 kids.

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Less than expected. Disappointed.

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It was very good and the location was good.

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The bathroom flush was not powerful enough which presented a problem. the breakfast buffet was a huge disappointment. The food was cold and the selection was very limited. NO toast, coffee cold. itwasNOT worth paying extra to have breakfast

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Although Crowne Plaza is supposed to be an upscale version of the typical Holiday Inn hotels, this one is still just like a Holiday Inn. Paper cups in the room wrapped in plastic... restaurant with one-page laminated menus... hostile staff members... I could go on but what's the use. Stay here only if your flight out of the airport is delayed and you […] cannot get another room. The ONLY plus was that the Internet access was provided at no charge. Διαβάστε περισσότερα

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Close to airport, but easy access to all major tourist locations. Staff is very courteous and knowledgeable.

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Was not happy, the room had a stale smell to it when we walked in, the bathroom was super small, the plumbing was horrible, wasnt able to take a shower because the water was cold, then super hot, then cold again. This was a horrible stay!!

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The only problem we had was that the air conditioner was very loud and made it hard to sleep. They need to check everything in the room before they rent it out. The house keeper did a great job in the room.

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This was our first time staying at the Crowne Plaza. And it will be our LAST! Our room was overbooked for one. The front desk woman claimed that she gave it away to the person in front of us. Oops! So now we had to stay in a room with two queen beds when we paid for a king. The room we were given was not even in the main building. Construction outside […] our room was still taking place past 8 p.m. When I called the front desk to complain, i was told it would be over shortly. NOT! The hotel had a horrible odor and had a leak in the ceiling in the main hallway. Thank goodness this was a one night stay. A better choice of hotel would have been the icing on the cake for a great weekend in SA. Διαβάστε περισσότερα

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Over all it was great. I asked for a late arrival. I booked it threw hotels.com. There was a mix up I did not get the room I paid 119.00 for (King size larger room) I got two queen beds in a small room and no reduction in my price. (99.00). The front desk person keep saying you book thru a third party. Which sounded as if the don't honor the contract […] with hotels.com. I was told my room would be on hold for late arrival, it was not. Διαβάστε περισσότερα

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The Hotel food could have been a lot better. But other than that it was a very nice stay at hotel. The location was perfect I was close by the Highway and other local hot spots and I would stay there again.

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I love it

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As soon as I threw my self on the bed I saw a like crusty stain on a pillow and when I went to tell the manager he expected me to be okay with it with some complimentary drinks. Overall not a good experience!

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I have stayed here several times and this was the 1st time the restaurant was a problem. Sat down because the sign said seat yourself and never was given a menu, water, or acknowledged at all by staff. Waited for 20 min then left, like everyone else who had sat down since I had gone in. Perhaps they need to increase their staffing.

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We enjoyed our stay at Crown Plaza. The employees were wonderful and made us feel comfortable and welcome. The room was smaller than we expected, but was still very nice. We stayed near the airport because downtown was pretty much booked solid and you know what that does to prices.

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Shuttle service was excellent. Thermostat did not work well, too hot in room. Excellent on site restaurant.

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Great location to getaway from the busy life. Location is in a good area and easy to reach from the highway. Great bathroom amenities. Restrauant inside the hotel has an awesome breakfast. Highly recommend you get the omelette. Free parking and covered parking. A++

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The hotel was small but very nice.It was like a mini 5 star hotel. would definitly stay there again. Staff was very helpful and freindly. restaurant was nice and fairly priced. I called for room service and the food was hot and quick.

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aside from the fact that the check-in personnel seemed "put-out" at having to check us and a couple other people in, this was a great little over night stay....the breakfast buffet had some problems with heated food (sterno issues), but the lady and gentleman that were there were hospitable.

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Staff was uninspired. The facilities were in need of up dating.

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This is a nice hotel. Overall it was a good stay. I could tell that the hotel is old just by the thin walls and the dated and worn bathroom tiles. Getting to the hotel exiting the interstate, is tricky. But everything else was up to standard.

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If you need a pick up from the airport(which is the main reason why I choose this hotel) find another one. I had an air ambulance with a medical group of 4 people landing at 8pm. They called and called and was told it's on its way..After waiting an hour, the airport arranged to drop them off.

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Very disappointed ... a lot of room maintenance need to be conducted

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My Wife and I Enjoyed our stay ,would stay again,keep up the good work....

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Appearance of the hotel is great. When I walked into my room I immediately noticed an odor, but could determine where it was coming from. After I was settled in, I went to the restroom and found the root of the odor. The restroom was clean, but the odor was unbearable. I called it in, but the staff didn't know where it was coming from so they just sprayed […] an odor killer and it seemed okay at that point. After a night out in town the odor was back. I called again and the staff and they upgraded me to a very nice room on the top floor. The next morning and as the day progressed, the room got warmer. I tried to compensate with lowering the A/C, but it seemed that it wasn't working. The fan was blowing, but no cold air was coming out. I ended up spending the rest of the morning in an uncomfortable room trying to beat the heat, but rushed out of there as soon as I was ready. I have never stayed at a Crowne Plaza, but have always heard good things about it. Based on my experience, I can say with great confidence that I will never again stay at a Crowne Plaza. Διαβάστε περισσότερα

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Price,cleanliness and location were important to us and this fit the bill.

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Bathroom was not clean, hotel interiors needed upgrading, food good and there were newer hotels close by with better pricing had I know what I know now I would have stayed somewhere else

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Very disappointed at the pool & hot tub. Hot tub was cold & broken. I talked to people who stayed there the previous weekend & it was also broken at that time. Need to fix. Also the pool was too cold to swim in - I saw nobody in it!

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Overall very good experience. Yes the hotel is old, but what can be updated has been.

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Our stay was great Hotel is in a great location easy to get to shops and local attractions..... If I had to find one bad thing it would have to be restroom was kinda small but other than that it was great!!!!!!!!!!!!!!

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The hotel was clean, and staff at the desk and concierge were polite, and quick. Only problem was try to eat in the hotel restaurant, Sunday morning service was awful - there were only 4 other tables and I had a hard time getting coffee much less food. Luckily there are several places fairly close to accommodate that

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The kids and I were bored so we decided to go to San Antonio so mommy could visit a friend and do a little shopping. The room was very nice and clean and I definitely will stay there again.

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