Sheraton Detroit Novi - Novi

This Hotel has a great location and nice fitness room, pool etc. The room service is great and not too expensive. Lots of shopping and restaurants next door but the room itself was not very nice. Great bed, but nowhere to sit if you have visitors. BAthroom was microscopic and uncomfortable. Nice TV.

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This was my first stay at a Sheraton. I was given a room with no digital signal in the room, so access to 50% of the channels was impossible since they are in HD. The hotel's solution was to offer a free movie, but that was a moot point. There was no hot water in the shower/sink in the evenings. The hot water was fine in the mornings, but in the evenings, […] a less-than-lukewarm showers was all to be had. The design of the room seemed straight out of the 80s with old-style lampshades and dark, dreary curtains and carpet. The use of "Febreeze" or some air freshener was stagnant in the hallways and rooms--not a fragrance that was neutral, but rather something fruity and unpleasant, to me at least. Tried to take stairs as an alternative to a far-away elevator, but the only door out signals an emergency alarm. Won't be staying at this location again and am questioning if all Sheratons are like this. Διαβάστε περισσότερα

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Everything about this hotel was great. We stayed in the King Club room which was amazing. However, the walls are paper thin, and you can hear everything from the surrounding guests. And better management of where they place different sorts of people. Like placing a couple next to a couple with a newborn baby... while knowing the walls are paper thin... […] that could be corrected. But other than that room was great. Food is over priced, so eat out. And the food is not worth the price. Anything on ppv movies is over $10. Very nice room, great employees, but way overpriced on the inside. If you're just looking for a place to crash, it's perfect. IF you're looking to stay in and enjoy yourself, again, paperthin walls, and poor placing of guests. Διαβάστε περισσότερα

This hotel was very nice clean. Their coin pool and gym facilities were great. the staff were very friendly and helpful as well. I would recommend this hotel to everybody

All the reviews were right on the money. This Hotel is perfect except for the sound proofing in room (if you need sleep its important). The food was really good and service from Wait staff, Bartender, to Front Desk was Outstanding!

The Sheraton is a good solid hotel in the area. The service is exceptional from the front desk to the restaurant to housekeeping. I don't think you can ind better service at any hotel in the area. I lived in Livonia for years and this hotel is tied for my first and second choice when in town visiting. The Sheraton rooms are a little small and don't […] come standard with a mini fridge, but are always clean and the breakfast is outstanding. The location is near restaurants, Laural Park Place Mall, a movie theater, and several freeways. I did have the misfortune of staying there twice in the past 7 months with a hotel full of kids traveling soccer and hockey teams.During my January stay, due to availability I had to stay a few days at the Sheraton and a few at the Hyatt Place and I will say that the Hyatt did a better job of controlling the noise levels of the children and the parents. Διαβάστε περισσότερα

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Great hotel stayed New Years eve. Food was very good! Room service was speedy.

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We stayed at the Sheraton and it was a very nice stay. Beds were comfortable and so was the room. Staff was friendly and helpful. We had our dog with us and the Sherton staff was very pet friendly! The Sheraton does not charge extra for pets which I appreciate. My dog is always clean and well groomed and I hope if you bring you pet to a Sheraton you […] keep them clean and well groomed so the Sheraton will continue to offer these amenities to pet lovers. I have stayed at other hotels that claim to be pet friendly but then they charge you $50.00 to $75.00 non-refundable fee. I don't appreciate that. The location of the hotel is also great for eating and shopping and movie going! Lots of places within a half mile of the hotel. My family and I will definitely stay here again. Διαβάστε περισσότερα

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I was very surprised that WiFi was an extra cost. However, in this economy, instead of sacrificing quality or reducing staff, this hotel is choosing an "a la carte" style with WiFi and breakfast. The Starbuck's coffee pot in the lobby, also "a la carte", was a nice treat for a morning pick-up.

This is one of the best hotels stays I have ever had. I arrived very early and was checked in in less than 10 minutes. The room was beautiful and very comfortable. I had lunch at the restaurant and the food and service was over the top. I loved that I received a fresh cup of ice tea to take back to the seminar I was attending. I also had room service […] twice and the food was excellent. I would definitely recommend this hotel. Thanks for the great service!!!!! Διαβάστε περισσότερα

I use the Sheraton Hotel when it's convenience for my travel. I use this hotel in this area due to a certificate I purchased on line to have dinner there in the restaurant . So we decided to make a special evening of it and and stay over. The staff in the restaurant couldn't have been any nicer. The food was wonderful. I do planned to visit again with […] my entire family. Διαβάστε περισσότερα

Very nice looking hotel. Room service was good but expensive. The hot tub was small. Beds were very hard. Walls super thin. Awakened at night by loud talking next door and our room smelling of cigarette smoke. Niether of us smoke and this was really bothersome. We did contact the front desk and the noise did cease. Took the shuttle to a restaurant and […] they were 30 min late picking us up. They said they had to get gas. Very little parking up front. Parking on the side required a long walk by the conference center. Διαβάστε περισσότερα

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We were going to Ann Arbor to watch a football game and it was cheaper to stay in a surrounding area. This hotel was about 20 minutes away from the stadium and the airport. It was a lot nicer than I expected. Only complaints were that some of the furniture and carpet looked beat up and the water pressure wasn't great. The staff was very nice. I also […] hate paying for wifi but they do have complimentary computers with cameras and a printer in the lobby. Lots of convenience type places surround it (ie, fast food and gas). I would definitely return. Διαβάστε περισσότερα

Great location for us as we visited Ann Arbor for a Wolverines game. Good service, courteous staff, nice room.

We look high and low for hotels with over a 3-star rating that declare themselves dog-friendly. We have one medium-sized muscular dog who is 68 pounds and is a quietly friendly, very well-behaved, 3-year old "baby." We carry our own bedding for him, he is short-haired so barely ever sheds, and he is a sleeper, not a barker. He goes everywhere we go, […] so he is well-socialized, and most of all clean! We are not unlike many dog-owners, who treat their pets like family members. It was such a pleasure to stay at your hotel. We had exceptional service, from the moment we made our reservation to our check-out time. We were treated especially well by the night clerk at our late check-in. We were pleased with the parking and our room on the 3rd floor. It was very simply elegant and clean. Many hotels have inferior rooms for pet-owners, but this was not the case at the Sheraton Novi. It was a first-rate experience all the way. It was our first (and probably only) time there, and definitely a hotel we would recommend to others. The only drawback was that there was not a vent in the bathroom -- but overall, a minor detail. Also, no Coke in the pop machine, only Pepsi. Again, not a big issue. Thank you for listing your hotel on hotels.com! Διαβάστε περισσότερα

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This hotel was clean and the bed was comfy!

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I paid a lot of money to stay at this hotel with no microwave and no fridge No Internet unless I wanted to pay 10 dollars. I was very unimpressed with the hotel features I would not recommend this hotel due to the price you have to pay for such little services.

The staff was nhelpful and courteous, the room was immaculate. The only problem was a drunk woman wandering the halls screaming at 3:30 in the morning and even that was handled quickly by hotel security.

I stayed at this hotel five years ago and was very satisfied. My stay this time was disappointing. Our room was not ready even though we checked in two hours after the allowed time. We were lucky we asked them to make sure they saved us a double room. It was the only one left when we came back. Our room was only given a cursory cleaning. The tub was […] never wiped out. We had to ask for the correct number of towels each day. I will not stay here again. Διαβάστε περισσότερα

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It was a beautiful hotel, unfortunately the A/C did not work on a 90 degree day and it was hot. They didn't figure out it wouldn't work until after my toddler was sleeping for the night and I didn't want to go through the hassle of changing rooms at that point. But otherwise, the club floor was great!

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my stay was ok i just fell very sorry for my sister who stay with us and her family she had to keep call to make sure that they had just what she needed to stay and was told yes but when we all got they have our room right but not her then we went down stair to eat on fathder day the food was cold and messy and for the price was to hige for the food […] we got.. we could of went to Mcds and had a hot meal .. the people that work there have there nose way up in the air .. they need to come down a little ways not every one that stay there are rich ... we are a secone class family not high class .... but over all it was ok ... Διαβάστε περισσότερα

Carpet in room was bad ,I bought slippers so I did not have to walk on it. Internet in lobby only and limited time on it,room charge for internet was 10.00a day, when I tried to access it I had to have help from counter and the other guest next to me also. Coffee in the lobby was not free even though they had it set up that way... 2.00&4.00 for a cup.breakfast […] was self serve for 12.00 a plate .this is not a 3.5 star hotel go across the street Holiday inn was much cleaner and less cost. Διαβάστε περισσότερα

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Overall, the hotel was in good condition, kinda dated compared to my stays at other Sheraton Hotels. At check in, the front desk clerk failed to inform me about any of the hotel accommodations, such as the location of the pool, ball rooms, or any amenities I was entitled to at the Club level. There were two elevators, of which one was did not work, […] which forced me to take the elevator. The floors in the lobby and elevator area remained wet from children going in and out of the pool. The thing that disappoints me the most is the air conditioning system seemed to not work. The room was hot my entire two night stay. Διαβάστε περισσότερα

Have returned to this hotel three years in a row while attending a dance competition nearby. Excellent hotel service. Great location, near shopping and restaurants. Highly recommended.

A hotel that meets the reputation of Sheraton, however across the hall was a loud party that went late into the night with no concern for noise or slamming doors for their neighbors-------

Loved everything about my stay but I later got my credt card bill & noticed I was charged for something but have no idea what.

The experience was awesome and we enjoyed ourselves. The staff was cheerful and friendly. We fully recommend the stay here.

The hotel was great, clean and workers were very helpful. Except for the pillows being to soft and the walls being kind of thin (someone was having a good time in the next room, A REALLY good time). Overall, it was a great stay.

This hotel is awesome. The service the food and everything about this hotel is great. We've stayed there twice and can't wait to go back.

This hotel was definitely well worth the money and when in the area will no doubt stay again. We ordered room service breakfast and it was very tasty and the price was right! The only thing I would change if I could is to add a fan in the bathroom for the steam. Other than that, A+!

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We were displaced for a week after an ice storm knocked out power. So, we decided to shake the cobwebs and get some needed fun and booked the Sheraton Novi. We had a great time -- swimming, movies, eating in and out, little wine in the comfortable bar. Nice ambiance, VERY friendly staff from start to finish. Excellent business/computer lab. Great restaurants […] and shopping five - ten minutes driving in either direction. We'll be back! Διαβάστε περισσότερα

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