InterContinental Chicago Magnificent Mile - Σικάγο

Overall very good

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The rooms were very nice, slightly small, but perfect for no more than two people. The pool was very nice, work-out areas were exceptional. Excellent location. Hotel restaurants were fairly pricey, but it goes with the city. Everyone was very accommodating and friendly. I would recommend staying in the newer portion of the hotel.

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Hotel is in a great location. Room was comfortable, but bathroom was not as clean and up-to-date as one would expect for this level of hotel. Overall would recommend.

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Great location, competitive rates. Three downsides - (1) the room was uncomfortably small (even by big city standards); (2) the heating/AC was too noisy; and (3) the WiFi charge was higher than usual.

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Great hotel, perfect location - walking distance to the best parts of Chicago.

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Overall I have mixed reviews. The pros: Very clean room and the rest of the hotel seemed to be the same (which is my #1 priority). Staff was very friendly and offered to help with whatever we needed. The cons: Our room was very small. We were only staying for one night, but I didn't expect it to be THAT tiny. I went to use a little hand lotion from […] complimentary ones in the bathroom, but they looked like they were left from the previous guests. Like they were not replaced with new ones. I went to use some of the lotion and the bottom of the bottle was full of thick, dirty, soapy residue. Pretty gross. Needless to say I didn't use the lotion. The other con was I paid for the breakfast when I booked the room and it would have been really good except that everything in the HOT buffet was completely COLD. French toast, hash browns, Eggs Benedict, bacon. COLD. Very disappointing. I think I just expected more from a hotel located on the Mag Mile and for the cost of the room itself. Διαβάστε περισσότερα

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Location was perfect with shopping, dining, and cultural sites all around. Newly renovated tower was comfortable but the room furniture was oddly arranged making it feel a little cramped between desk and beds. No biggie though.

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We arrived at 10:30 and were able to get early check in. The rooms was very nice with a couch and computer. Walking distance to many attractions and great restaurants. Staff was very helpful and friendly.

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Be careful when booking with breakfast....know that they don'y begin serving until 630 on week-ends which makes it difficult to make an early flight at O Hare. And no refund was possible when we needed to leave before the kitchen openned

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Nice quick overnighter for us. Location is great in middle of Michigan Avenue.

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I informed the reservation person that it was my wife's birthday and we were traveling with my one year old son and that we would appreciate a room with a view in case we needed to stay in the room. To my surprise they put us on the top floor and sent us wine for my wife's birthday. And overall took excellent care of us. Highy recomend this hotel. Keep […] in mind it is older,but a classy feel! Διαβάστε περισσότερα

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overall everything was nice. the room was a little on the small side.

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Room was a liitle hard to move around and pool is not little kid friendly. pool is jr Olympic size for swimmers only. otherwise free breakfast was great and not far from malls within walking distance

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Loved the service and the staff. The location was excellent but the rooms were small and hard to walk around. I would definitely stay there again.

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Excellent location: close to everything!

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Nice clean hotel but nothing exceptional. Great location. Beautiful pool but needs a major update!!!. Chicago is a great city offering so much, The Intercontinental on Michigan avenue is conveniently located.

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We really enjoy staying at the Intercontinental at Magnificent Mile. It is within walking distance to a lot of fine restaurants and upscale shopping. The rooms are very quiet and roomy. We will definitely stay there the next time we are in Chicago. The only disappointment was the service at Michael Jordan's Restaurant and Eno Wine Bar which are off […] the lobby of the hotel. Διαβάστε περισσότερα

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The hotel is very well located; however, we were very disappointed in our room. It was very dark, with only one small window high up on the wall allowing in very little light. Felt a bit oppressive. Plus, the room was very dusty. At check-in, we were told we were being "upgraded" to the historic tower, but boy that didn't feel like an upgrade! Next […] time, I'll wait for a room in the non-historic portion of the hotel ... Starbucks is a nice plus, located adjacent to lobby. Pool was pretty, but not as clean as I would have liked to see. Διαβάστε περισσότερα

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It's the perfect hotel for shopping , walk outside the hotel you are there. The rooms are very small so don't expect any extra room to spread out. The hotel has just been renovated , very nice and clean. Ice machine was 6 floors away , but no big deal. For the time we spent in the room and the price we got it for, I will stay here again for sure. Hotel […] staff was also very nice. Διαβάστε περισσότερα

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We had a wonderful stay. All the staff was very professional and friendly

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We arrived to the Intercontinental for a one-night stay at 3:30 PM. We stayed in the modern wing. Our room was not ready, which was irritating. To compensate, they gave us a late checkout for 2 PM. One thing I disliked a lot was that the elevators were very crowded and it took 10 minutes to get a elevator. Our room was very clean and comfortable. We […] had a magnificent view. However, I wasn't impressed with the bathroom which was clean, but small. The wi-fi was very overpriced. The locker room staff was very accommodating and the pool was very nice. Overall, GREAT location, it was located in the center of the downtown area. It was clean, although slightly cramped. I would come again but maybe at not such a crowded time. Διαβάστε περισσότερα

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Got a great price for luxury hotel, and was not disappointed. They even upgraded me to a larger room. Very quiet, clean, staff most professional. The property itself could probably use a refresh, but I'd definitely stay there again.

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This hotel sees lots of action people coming and going very multi cultural. Didn't like the fact I had to pay for wifi and to use the gym. Two of the most important things in the 21st century btw gym wasn't very equipped.

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During our stay, we received devastating news of an unexpected death, which required us to immediately return to our home. I cannot express how helpful the gentleman at the coinceriege desk was when I asked for help re booking airline tickets. He immediately checked all airlines and took charge. Bellmen were called, taxi's ordered, we were packed and […] on our way within an hour. We will never forget his kindness nor the grace the hotel's entire staff showed for us. Διαβάστε περισσότερα

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Luxury hotels always have the wow factor, so it comes down to customer service - and this hotel has none! The hotel has a confusing layout - and you have to take a second elevator to the garage, yet no one seems at all interested in letting you know this. The hotel has also installed a very odd computer with a toy keyboard on each desk...when I called […] downstairs to say I couldn't get it to wok, I was met with a surly "That computer is installed by a third party, we have nothing to do with it." There are many gorgeous hotels in Chicago. My advice - find another one! Διαβάστε περισσότερα

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Rooms are clean and efficient. Not as roomy as some of the newer hotels, but comfortable overall. Fitness Center charges a fee, which would be fine if the equipment was newer and in better condition. By far, the star of the InterContinental Hotel is the staff - from the concierge to the bellman to the front desk - guests are made to feel as welcome […] as a favorite cousin. My husband and I have stayed at many hotels in downtown Chicago, but we have concluded it would be hard to find better staff than here. Bravo! Διαβάστε περισσότερα

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This was the most beautiful hotel, it was very close to everthing that our family wanted to do, there is SO MUCH history in the building, and the entire staff was genuinly awesome!!! We'll, definately, be going back!!!

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Called consierge for a shower cap and it never arrived. Called house keeping the next day and they delivered. There were no wash rags in the room the 2nd day, had to call front desk. Hot water in shower was sporatic. Handles on the sink were old, missing the C on the cold handle. Received a call at t4:30 a.m. from front desk, asking if someone we never […] heard of could come to our room. Διαβάστε περισσότερα

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I had higher expectations for this hotel than what it was. Location was great but our room was pretty small. Shower handle was about to snap off. Other than those two things it was nice, clean and service was good

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This hotel made all aspects of our stay a little better due to its proximity and amenities. While we don't usually stay in upscale hotels while traveling this was well worth it. The biggest downside to take away our home away from home atmosphere was the pay for wireless Internet and fitness center.

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Starbucks in the lobby. Walk right out the front door of the hotel and you can start shopping.

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Hotel room was certainly not up to 4.5 star quality. We had no issues with service etc but the room was very run down, wall paper poorly patching holes in the wall, pictures on the wall damaged and bath tub / sink flooded when you used them. For the star rating and price I would have expected better.

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