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Very bad first day. We were told we would need to be moved the next day as we are checking in. I had to debate with clerk and manager. The reason is that Hotels.com had overbooked that hotel. The heater did not work, called for repair, it still did not work. Called the next day, but no one came. It was the worst experience I have had with a hotel. I […] will never want to return there. Διαβάστε περισσότερα

The hotel has reasonable prices for its location. The only problem we had was that people in the next room were smoking and the smell of smoke was so overpowering that it woke us up when they came back to their room at 4AM. Since the rooms were nonsmoking I was surprised at their total disregard of the policy. They left the next morning so we didn't […] report it to the management. Although the rooms are very small they are clean. I would stay here again. Διαβάστε περισσότερα

Bathroom heat was to HIGH.. Had to keep bathroom window open alittle. Can tell bathroom door had water damage. Rug was little dirty.

Room itself was tiny but very clean. bed comfortable, bath completely re-done. Lobby area somewhat frightening. Hallways dingy

The rooms were clean, but have been remodeled cheaply and hazardously; there was no cover over the only extremely bright bedside light and almost caused me to burn my hand, but worst of all: there was no hot water for the shower in the morning and all we got was a shrug of the shoulders with the explanation that a boiler was down.

The hotel staff were courteous and helpful. The location is perfect for theatre goers.

Room was very small but the hotel was very close to Time Square and Broadway which was nice.

The hotel was undergoing some renovation, so it had scaffolding surrounding the building, but judging from the improvements made on the inside of the rooms, the place will look very nice once the construction is completed. Had some little noise from neighboring rooms or the hallway, but not too loud. Place was kept clean and well stocked. The location […] was perfect, central to all the theaters and Times Square, and two short blocks to the Metro station, and many convenient places to eat were located close by as well. Διαβάστε περισσότερα

It was clean and close to everything I needed for the night.

Long line to check in when I first arrived. Hallways and rooms looked like they needed to be vacuumed. Ice cold shower in the morning. Front desk manager offered nothing but an apology and late check out. I didnt want to stay past 12 noon so that did me no good.

Excellent location, good price for the area, and rooms have been properly updated with new furniture. Will stay again here.

Room had recently been refurbished to a very good standard, very clean with a comfortable bed. Unfortunately street noise was clearly audible in room. ideal location for sightseeing, one block from Times Square, convenient metro stations, Penn station and central Park within walking distance.

Great location, clean room, very small, surprisingly quiet. The fact that the hotel elevator wasn't working and I had to walk up 13 floors wasn't pleasant

It was too noisy in the room (conditioner and street noise). And our main problem was how to get good breakfast.

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went very well!

The management was rude and not very accommodating to its guests. Check-in times were not honored. I was charged for 3 days of parking when really it should have only been 2 days. An additional hour or two should be pro rated. I will not come back to the Milford, nor will any of my friends and family. (I will say that the housekeeping staff does a nice […] job keeping the rooms clean.) Διαβάστε περισσότερα

This is the fourth hotel I've stayed in NY, and by far the worst. It's not worth the price I paid. It felt more like a hostel. The room was right at the end of a long grayish black hallway. The "newly-renovated" twin bed room was too small and the bedroom door could not be closed - the door frame doesn't quite fit the door!! It felt unsafe! This is […] just an old hotel trying to spruce up its look. Currently the facade and several floors are being renovated. Saved for the excellent location and decent service at the reception, I wouldn't be going back to this hotel again. Διαβάστε περισσότερα

Excellent location for Times Square and the theater,, but a minimalist hotel.

The hotel is conveniently located within 3 blks of the PABT and the subway. Lots of shops & restaurants close by, and right off Times Square. I like the feel of older hotels, but the best thing, is that the rooms have all been renovated & modernized. When I got to my room, it was tastefully decorated in a modern, clean, Euro-style design, but it was […] very small, with a window that looked out between two other walls of the hotel - not much of a view. The bathroom was modern, small, but efficient, but there was a terrible odor - smelled like the subway. I called front desk, and they promptly moved me from the 21st to 26th floor to a much larger room w/ a fantastic view of Times Square. They also sent a bellman w/ the new keys and luggage cart so I wouldn't be inconvenienced. Friendly and efficient staff. Love the computerized elevator system that will get you right to your floor quickly. Bed was very comfy. Tub nice and deep for a soak after walking about the city or dancing the night away. Great shower heads - good water pressure and very hot water - not always possible in older hotels. Love the lit mirror in the bathroom for applying makeup. Nice desk space for working. Great big full length mirror for getting ready for a night out on the town. Nice window treatments, lots of hangers. Had a cool European feel. For the price and location I would definitely stay there again. Wish I'd had more time there actually. Διαβάστε περισσότερα

I was relieved that this was just what I was hoping for- clean, comfortable, and close to Times square. There were a few glitches due to the renovation but manager took care of it and in the end we were happy with our stay and the service. Small, clean room with surprisingly comfortable bed and linens! Don't think you can get a better value for the […] money! Διαβάστε περισσότερα

Was in NYC alone on business and stayed one night to meet friends for dinner. Service is satisfactory for that purpose but it's not a place I'd want to stay for more than a night. The bar is small with tiny plastic tables/chairs and drinks served in plastic cups. Front desk personnel were pleasant but the area was cluttered with messy desk behind the […] reception counter. Room was satisfactory though the thermostat was set on 77F and I couldn't change it, so turned it off and opened the windows. Room was quiet and reasonably comfortable, but if outside temperature was cold or hot the open-window option would be less favorable. Good water pressure in shower! Didn't use internet access. Flat-screen TV worked. Don't know about restaurant (if any). Reminds me of hotels in Europe that cost much more. Overall view: satisfactory; NYC needs a hotel like this but it's a high-volume low-cost product. Διαβάστε περισσότερα

Remodeling is under way. This is a great place to stay that will be even better.

Extreamly noisy hotel! Both from outside and from inside. On the positive side: The location was very good and staff was doing a good job.

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Great Location, very small but clean rooms.

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Nice location

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My lady and I had a wonderful time at the Milford Plaza. The front desk service was very cordial and she evened "bumped" our room from a queen to a king ... not too shabby. My son and his fiance joined us at the bar area for drinks on Sunday evening and as with the front desk staff, the bartender was quite courteous. We will definitely return to the […] Milford Plaza in the future. Διαβάστε περισσότερα

I had a outstanding stay at the Milford Plaza, the location could not had better around the corner from times square. Perfect excess to everything that I wanted, the service was excellent, the staff was outstanding, the hotel going through renovation did not distract from my overall stay. The room was very satisfactory plus I received an upgrade when […] I checked in again outstanding. I would recommend this hotel to all of my friends and price was great. Thank you Milford Plaza Διαβάστε περισσότερα

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Super friendly staff, great location and extremely reasonable pricing. We will definitely be staying at this hotel again.

I recently returned from NY on a 3-nite stay at the Milford Plaza. I haven't stayed there in several years but always found the hotel friendly and clean. This time, service was a bit lacking. I originally booked with Hotels.com and asked for a mini-fridge for my meds, however, when I called the Front Desk to request its delivery, I was told OK and never […] received it or a call back. The location is great though if you're a theater-goer. A restaurant in the hotel would have been most welcome too. At 60 years old, a cab ride to dinner can be a pain! Διαβάστε περισσότερα

Simple, clean, and funky. Staff was accommodating. Remodel will do wonders for the hotel. Best location. Only down side- luggage service line a little too slow and long but friendly.

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I loved this hotel! The location was fantastic (located one block away from Times Square and right next to a lot of the theaters) and the staff was very kind. It was very clean and I never had any problems. It is kind of an old hotel, though, so the insolation was not that great. I happened to be there at the end of Winter and it was still very chilly. […] If you're sleeping on the side of the bed closest to the window, there's a good chance you'll be cold. Also, the walls are very thin. I was able to hear everything my neighbors were saying. Other than that, no complaints! I'd definitely stay here again. Διαβάστε περισσότερα

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It was okay no complaints!

Yes a wonderful stay very very clean and refreshing......the best hotel on 42nd street.

This location CAN NOT be beat! From Times Square, Rest Row, Theatre, McDonald's or Pizza, everything is walking distances for a non-NYer :) The hotel is renovating and the rooms are small, but trendy. Construction started around 845a in the room above us and 2 doors over, so if you are a late sleeper, ask for good accomadations. There is not an ice […] maker on every floor and the one I was sent to did not work. The conceige booked up the wrong tickets for Empire State Bldg,but it worked out. Hotel bar was not impressive and directly in the lobby/awkward. Maybe the renovation will fix this :) Διαβάστε περισσότερα

The hotel was very conveniently located. The room was clean and the service was good. The only negative was that when we came back late from town one night and asked for the keys to the lobby restroom, the receptionist refused and asked us to hold on until we got upstairs to our room.

Loved the location -- so close to where all I needed to be -- easy access to our play, dinner reservations, etc. The only downside was the room was a bit warm and we couldn't figure out how to adjust that. Also some noise while trying to get to sleep from 8th Avenue below -- but hey -- it is a city after all. Enjoyed and will definitely return.

The employes never smiled and they sete unpolite. The room was very very small. One evening at 7 pm we had to Ask if the could'nt fix the bed. It was a lack of chairs in the lobby, we had to stand up a long time, waiting for the shuttlebus to the AirPort.

I really like the ultra modern design of my room. It makes the room appear larger. The ice machines didn't work on many floors however. That was my only complaint. I assume that issue will soon be rectified during the final stages of the remodeling.I can, wait to see the new lobby (complete with the glass elevators) when I come back.

Well located. Easy and convenient. Probably even better when the renovation works finish!

Our room was small but very comfortable. Room service came every other day and that was plenty. Location to subway and Times Square was great! Staff at the Milford was very helpful! Would definately stay here again!

Best location, great value! Small rooms, but that's what you get in NY.