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Κριτική από επισκέπτη της Hotels.com στις Αυγ 14, 2011
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Location.
Located 20 kilometers from downtown Toronto, Ontario, Canada, the Delta Toronto East hotel is conveniently positioned just off Highway 401. The Toronto Zoo is 11 kilometers from the hotel.
Hotel Features.
International fare is prepared at the hotel's Whiteside Terrace Grill, whereas tempting tempuras, sushi and traditional Japanese cuisine is featured at Sagano. Contemporary pub fare, frosty beverages and cappuccinos entice palates at TW's Bar and Grill. A business center offers fax, photocopy and print services while multi-function space accommodates the needs of corporate and social events. Complimentary wireless Internet access is available in public areas. The hotel's fitness center is open 24 hours a day, and an indoor pool is housed within a soaring atrium that contains a sauna, a spa tub, a squash court and 110-foot waterslide. Angel's Spa and Wellness Center offers treatments such as caviar facials, Royal Lulur Ritual body treatments, and Samunprai Thai massage within serene, candlelit atmosphere.
Guestrooms.
This hotel features 371 guestrooms housed within two towers. All accommodations include cordless telephones. Many rooms offer high-speed Internet access. Select guestrooms extend onto balconies. Small refrigerators are available, on request. The hotel's signature Sanctuary Bed consists of double pillow-top mattresses, triple sheeting, white duvets and gel pillows. Guestroom décor features harmonious blends of russet, beige and leaf-green tones.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**Αυτές οι παροχές ενδέχεται να είναι διαθέσιμες μόνο για ορισμένα δωμάτια ή ορισμένες μονάδες. Ορισμένες παροχές μπορεί να επιβαρύνονται με πρόσθετες χρεώσεις.
Whitesides Terrace Grille - Overlooking the indoor atrium. Grilled specialties, seafood, pastas. Private dining room available. Breakfast, lunch, and dinner.
Sagano - On the 14th floor with panoramic city views. Traditional Japanese cuisine including sushi and tempura. Bento boxes. Lunch, Mondays–Fridays; nightly dinner.
T. W.'s Bar - Casual pub-style bar. Multiple TVs, including a big-screen TV. Bar menu. Draft beers and cocktails. Open Mondays–Fridays, from early afternoon to late evening; Saturdays–Sundays, from late morning to late evening.
Room service - Available from early morning to late evening.
Housed inside the 1,858-square-meter (20,000-square-foot) atrium are an indoor pool with a 33.5-meter (110-foot) waterslide, a children's section with a small slide, a spa tub, and a racquetball court (surcharge for equipment).
Open 24 hours is a health club with stationary bicycles, treadmills, a stair machine, a rowing machine, a weight-training machine, an elliptical trainer, exercise mats, and free weights. Separate women's and men's locker rooms also have saunas.
Complimentary supervised activities are offered for children on weekend afternoons. A sundeck is available for use during mild weather.
Tam O'Shanter Golf Course, open to the public, is 2.5 km (1.5 mi) from the hotel. In addition to the 18-hole course is a pro shop and rental equipment.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets must not be left unattended in guestrooms.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Overall an OK stay..."
Recently stayed there for 4 nights, would have stayed the whole 7 nights there but decided to stay in a better hotel 1 exit away... The parking fees here is just plain dumb! Thanks God a lot of the construction is done(oct 2011 i stayed here also) i didnt make a mistake of staying in a room facing the pool... Front desk was overall nice however twice […] i asked the front desk to have housekeeping do my room but times i came back to an undone room :( only real complain is paying for parking! The hotel does not need to charge for parking because there are many many hotels around this hotel that offers free parking and better service... I've stayed in a few other hotels 1 exit away which was far better... Διαβάστε περισσότερα
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"Convenient for our purpose."
OK, reasonable, not great, value with the room sale. Need a free breakfast buffet and/or a more moderately priced quick breakfast alternative. Else have to go to Tim Horton's a short distance. Could do without parking charge for guests, essentially a hidden charge.
"Very nice but be aware"
The hotel is great, the staff is absolutely incredible! Just be aware of the fact that the price does not include a parking fee and that the slide in the pictures is only open select hours during the weekend. During the week it does not run. But overall a great hotel!
"Scarborough Delta East"
Great Hotel, very good staff would definitely return. All very good!! A. Eddy Ottawa
"Toronto Delta East"
We stay at the Delta East several times a year. They treat us very well and the hotel is clean well cared for and convenient to where we need to be in Toronto.
"Great day"
When walking in into the hotel for the first time, my friend and u were greeted and welcomed with a friendly smile. They answered all our questions and assisted is with any issues we may have. Overall we had a great time, and a great stay.
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"had to pay for parking"
Didn't like the fact that i had to pay to park in their parking lot.
"Delta Toronto East"
Hotel was great, kids loved the pool and the especially the slide. Rooms were comfortable and the location is close to restaurants and a couple malls ... right next to the 401. Friendly staff, very helpful ... quick check-in and check-out. Thanks.
"Delta Toronto East - take a break"
Quiet, clean, comfortable. Friendly staff, calming atmosphere, all the amenities you need to take some time to yourself.
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"Parking"
Did not appreciate the parking fee. If you stay at the hotel it should be free.
Room very quiet and clean. Breakfast buffet was great.
"Delta east Toronto"
Very kid friendly. Meal prices were very high when you have a family. would like to see meals geared to normal family income. Many restaurants in the near vicinity, Wendys, Pizza Hut ect. Wonderful facility for the family.
"Delta East Hotel"
Recently my husband and I spent a weekend at this hotel to celebrate our anniversary. It was a wonderful experience. It was was so clean, modern and very guest orientated. It was such fun with the large pool, hot tub and wading pool for the children and most of all accomodated adult swimming from 10 to 11 pm. Room service and the food in Whitesides […] was very good. We had a wonderful time and would surely go back again. B&D Διαβάστε περισσότερα
Thank you for taking the time to inform usof your most recent stay. We are inspired to read that you found the newlyrenovated hotel to be well appointed. We are delighted that you found our adultswim in our new salt water pool to provide a memorable experience for you andyour husband. We are also glad to hear that you found our Room Service & Whitesides Terrace Restaurant to be very good. Your comments have been sharedwith our entire team. Thank you again for taking the time to inform us of yourstay and we look forward to welcoming you again soon!
1 απάντηση από το Delta Toronto East"comfort away from home"
I have to visit Toronto for business and in the past have stayed elsewhere. I am glad I tried the delta as it is much more convient for one thing. The rooms are nice and the staff is extremely friendly and always helpful.
Thank you very much for your wonderful and uplifting comments about our hotel and staff. I have already shared your delightful comments with our entire staff. On behalf of the entire team we would like to thank you for your loyalty to the Delta Toronto East. We all look forward to welcoming you back soon!
1 απάντηση από το Delta Toronto East"fine but old"
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"Nice Stay"
I really enjoyed my stay at this hotel. It was very comfortable, had all amenities that I required and was very clean throughout the entire building. I was very impressed.
Thank you very much for your wonderful comments. I am delighted to hear that you enjoyed your stay. I have passed on your comments to our entire team, and look forward hosting you on your next trip to Toronto.
1 απάντηση από το Delta Toronto EastΟ / η επισκέπτης δεν άφησε σχόλιο.
Staff went out of their way to make our stay the best it could be over the Christmas holiday. The grandkids really enjoyed the pool - wish the hotel could have put staff on duty in the afternoon so that the pool slide could have been open instead of waiting until evening. Also it would have been nice to know that their was to be hotel maintenance work […] done shortly after Christmas as the drill noise made it difficult to put small ones down for an afternoon nap. All in all it was a great place for the family to stay over the holiday. Διαβάστε περισσότερα
Thank you for your delightful comments regarding your last family stays with us. We are thrilled to hear that you enjoyed your stay! Also thank you for your insightful comments regarding our waterslide hour of operations, we will certainly look into your recommendations. I hope to see you and your family next year. We also have amazing March Break packages that will be available shortly.
1 απάντηση από το Delta Toronto East"Delta East"
Stellar staff made our stay very enjoyable. We were welcomed warmly by the front desk and by every employee we encountered throughout our stay. Memorable. We will certainly be back to this location.
Thank you very much for your wonderful comments about your stay and staff here at the Delta Toronto East. I have personally shared your comments with our entire team. We truly look forward in hosting you on your next visit to Toronto. Again, thank you for your heart warming comments.
1 απάντηση από το Delta Toronto EastΟ / η επισκέπτης δεν άφησε σχόλιο.
"Great Staff - great pool"
The location is not great, you are right off the 401 in Scarberia but the staff was very friendly and the kids played for hours in the pool.
Thank you for your positive feedback regarding your last stay with us. We appreciate your business and are delighted to hear that you enjoyed your stay. I have shared your comments with the team. We look forward to welcoming you again in the future!
1 απάντηση από το Delta Toronto EastΟ / η επισκέπτης δεν άφησε σχόλιο.
great rooms, luxury accomodations
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My room was right beside the elevator that was malfunctioning and extremely noisy. It was operating all night and the doors opening and closing kept waking me up. Even during the day there were issues with the elevator i.e. doors not closing properly. Although nobody's fault, the early morning fire alarm did not help. I would have thought that hotel […] staff would have made some gesture to their guests because of the alarm. Διαβάστε περισσότερα
"Old but Clean"
We were attending a party a few blocks away so the location was ideal. The room was clean and the bed was comfortable. However, the decor was many years out of date, the rugs were stained, and the bathroom fixtures were old. They did offer free Wi-Fi but we had to pay for parking, which was not listed anywhere on their web site. I'm allergic to dogs […] and I found that all of the hotels in the area are pet friendly, not good for those with allergies. They did upgrade our room to delux and said that animals seldom venture to that floor. Of course this doesn't help me in the common areas like the elevator. Because of the cleanliness of the hotel and the fact that they were able to accommodate my allergy, I'm giving this a thumbs up. Διαβάστε περισσότερα
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"OK but a little overpriced"
the whole hotel smelled like paint, varnish and all things related to construction! i felt sick to my stomach the whole time there... the hallways were always dirty!!!!! always!!!! i had to call front desk because housekeeping didnt pick up leftover food and tray from previous customer! just dirty hallways!!! but overall its ok!
"My worst stay"
The outside of the room was repaired with duct tape and the door had a couple large gouges on the outside. The bathroom mirror was filthy. The widows had black mould on the inside and bird crap all over the outside. For a Delux room this was a disappointment. One evening I went to watch the world cup rugby in the bar they had just sprayed painted the […] restuarant next door with oil based paint and the smell was so strong everyone left the bar. Διαβάστε περισσότερα
"Delta East Toronto"
We choose the Delta because of the special rate, closeness to the 410 and reputation. We were not disappointed.
"good - but construction going on"
Needs better signage in lobby to direct people to correct elevator. Construction, renovation, painting going on... No pool. I would have like to know that there was construction going on before I booked. Should say something on the web site. Also - The web site said parking was 9.00 a day and we were charged 15.00 per day. Front desk person apologized […] that it had not been changed, but we should have been charged what the web site said. You should update the web site more often. Διαβάστε περισσότερα
"Beautiful Weekend"
Aside from the fact that the hotel was under renovations (which is always good, we just we werent there for them) the pool water was cold and the hot tub was in need of repairs, the water was not very hot and only 4 of the 20 jets were working. The room reovations were very well done, restaurants were great and the in-room breakfast was well presented. […] Front desk staff was superb and the ball-rooms are a fantastic place to be fora special occasion. Thank you for the wonderful stay! Διαβάστε περισσότερα
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"Delta Toronto East"
Awful!!! Room was dark and murky, musty, foul smelling. Charged for every convenience including the use of a fridge ( at $15:00 per nightly rate ) that was not provided unless requested. Room that was paid for, was not provided by hotel. Instead my room was downgraded because the premium room was not available. However the hotel did offer to throw in […] the use of the fridge due to the inconvenience. I will not recommend this hotel to anyone of my acquaintances at all. Διαβάστε περισσότερα
I would like to thank you for your feedback concerning your recent stay at the Delta Toronto East. Please accept our most sincere apologies for not exceeding your expectations. Please know that we take your experience with us very seriously. I have shared your comments with everyone on my team and these issues will be corrected immediately. We hope you will reconsider and stay with us again in the future.
1 απάντηση από το Delta Toronto East"Delta east Totonto"
Overall the hotel was not bad. I can't complain about the rates For the room. The room service was very expensive 14.00! For a sandwich!! And it took 4 room keys to get only 1 to work, little frustrating after a long day. First time I ever stayed at a hotel that I had to pay for parking! My room was good, little small but clean. No free wifi big bummer. […] But I recommend this hotel just room service will kill your pocket, and don't come back after 10pm or you won't find a parking space on main lot. Διαβάστε περισσότερα
Thank you very much for your feedback regarding your stay with us. I would like to personally apologize for the difficulty faced when attempting to access your guestroom. I apologize you found our room services prices to be expensive, however these prices are competitive with the hotels in the area. The Delta Toronto East is equipped with ¬approximately 563 parking spaces with access to the hotel. We currently offer complimentary wired high speed internet access in all guest rooms, and complimentary WiFi in the lobby. I am delighted to let you know that we are currently in the process of upgrading all guest rooms to provide WiFi, which will be completed very shortly. Thank you once again for your business and we look forward to seeing you in the future.
1 απάντηση από το Delta Toronto East"Delta Toronto East -Average"
Stayed Sept 2011. Pretty nice hotel. Great front desk service. Rooms were beautiful, but pillows were awful!! LOTS of renovations and construction going on, which wasn't really an issue -- except for being on the 12th floor with barely 1 elevator working. High daily parking charge was RIDICULOUS for the already over-priced three nights we stayed. Likely […] will not return. Διαβάστε περισσότερα
We truly appreciate you taking the time to provide us with our thoughts. Please note that our parking facilities are leased to Impark and the rates are competitive with other hotels in the area. We are currently in the process of updating the entire hotel. I will be sure to share your concerns with the team. We hope to welcome you back soon to the Delta Toronto East so that you may experience our newly renovated facilities.
1 απάντηση από το Delta Toronto EastThe hotel on Kennedy Rd Scarborough was a good location and the service was very good. However we found it a bit run down in some areas and there were dirty patches on the carpet in the corridor where our room was located
I would like to thank you for your feedback regarding your recent stay with us. We are thrilled to announce that the hotel is currently undergoing renovations to all our public spaces and have almost completed renovations to our meeting space. We hope to welcome you back to enjoy our new facilities at the Delta Toronto East.
1 απάντηση από το Delta Toronto Eastthe area was ok. wish breakfast was included in the rate
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"Nice pool for kids, but service was lacking"
We booked this hotel for its location (between the Toronto Zoo and Ontario Science Center) and its large indoor pool with waterslide. Both worked out well for us and the kids really liked the pool. However, I was not happy with the cleanliness of the room. There were obvious stains on one of the white comforters, additional toothpaste/water stains around […] the sink, black hair on the bathroom floor and no bags for the ice bucket or trash cans. We stayed 2 nights and when the comforter was not changed after the 1st night, we called the front desk and someone came and replaced it right away. The interior of our room was nice and in good condition (we even had a huge brand new flat-screen TV), but the maid service seemed sloppy. The other reason why I do not recommend this hotel is the totally unjustified parking fee of $15/night, which you cannot escape unless you tell them you came by train or taxi and then park elsewhere (risking to get a parking ticket). This hotel is not downtown were parking is sparse; they have multiple lots and plenty of spaces. They simply use their parking policy to make some extra bucks. Διαβάστε περισσότερα
"Delta Toronto East - Great Getaway!"
We enjoyed our summer get-away at the Delta Toronto East. While the hotel was comfortable, clean and conveniently located....the exceptional staff made the vacation perfect! We highly recommend the breakfast buffet and dinner in the Whitesides Terrace Grille (again the staff were amazing). For those who enjoy Japanese cuisine should plan a trek up […] to the 16th floor Sagano restaurant...we especially enjoyed the Green Tea ice cream. If you are traveling with kids, they will certainly enjoy spending hours in the pool and slides. Will we consider visiting the Delta Toronto East again? Absolutely!! Διαβάστε περισσότερα
if you have a child, good water slide pool, still need super vision but its good.
Thank you for your positive feedback regarding your last stay with us. We appreciate your business and are delighted to hear that you enjoyed your stay. I have shared your comments with the team. We look forward to welcoming you again in the future!
1 απάντηση από το Delta Toronto EastΟ / η επισκέπτης δεν άφησε σχόλιο.
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Thank you for filling out the survey. We look forward to seeing you again in the future
1 απάντηση από το Delta Toronto EastΟ / η επισκέπτης δεν άφησε σχόλιο.
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Thank you for staying with us, we look forward to seeing you again!!
1 απάντηση από το Delta Toronto EastΟι κριτικές και οι βαθμολογίες που περιέχονται σε αυτή την ιστοσελίδα, αποτελούν υποκειμενικές απόψεις των πελατών και προμηθευτών και δεν εκπροσωπούν ούτε αντικατοπτρίζουν τη θέση της Hotels.com. Η Hotels.com και τα μέρη που εμπλέκονται στην παροχή περιεχομένου κριτικής δεν φέρουν ευθύνη για ζημιές οποιουδήποτε είδους προκύπτουν από τη χρήση αυτών των κριτικών.
