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We stayed in the apartment at the beginning of 2013. It was easy to contact the staff on arrival who were friendly and very helpful. The studio flat was... clean, neat and tidy. The heating was very good. The kitchen was basic but had more than enough for 4 people for holiday time. The flat was very quiet ( except on new years eve- but that is accepted). It faced a middle courtyard so even though it was on a main road we didn't hear the traffic or the tram. Tha flat is walking distance to the underground stop (actually a lot closer than what I thought) and a tram stop. You could walk to Alexanderplatz in about 10 minutes or only one stop on the underground). If we went back to Berlin, I would look no further and would book the same flat. από τον/την fb από Manchester, UK στις 11/01/2013