Florence (ZMS-Santa Maria Novella Train Station) - 13 min walk
Florence Santa Maria Novella Station - 14 min walk
Porta al Prato Station - 20 min walk
Unità Tram Stop - 10 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 13 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 14 min walk
Airport pick-up service
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
La Grotta Guelfa - 4 min walk
La Bottega Del Gelato - 2 min walk
Gelateria Caffe delle Carrozze - 2 min walk
Ristorante Queen Victoria - 2 min walk
Rooster Cafe - 4 min walk
About this property
Portrait Firenze - Lungarno Collection
Portrait Firenze - Lungarno Collection is just 4.5 mi (7.3 km) from the airport and offers pick-up service (available 24 hours). You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, body wraps, or aromatherapy. A bar/lounge and a snack bar/deli are offered, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Public transportation is just a short walk: Unità Tram Stop is 10 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 13 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
Hotel size
37 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Parking
Onsite valet parking (EUR 39 per day)
Transfers
Airport pickup on request (available 24 hours)*
Train station shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
What to do
Access to nearby health club
Golfing nearby
Hiking/biking trails nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
Built in 2014
Safe-deposit box at front desk
Spa services
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
iPad
DVD player
LCD television
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi
Phone
Food and drink
Refrigerator
Microwave
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 45 per person
Airport shuttle service is offered for an extra charge of EUR 70 per vehicle. Maximum occupancy 2
Train station pick-up and train station drop-off service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 50 per accommodation, per stay
Parking
Valet parking costs EUR 39 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1MOLICJPD
Also known as
Lungarno Suites
Lungarno Suites House
Lungarno Suites House Florence
Portrait Firenze Hotel Florence
Portrait Firenze Hotel
Portrait Firenze Florence
Portrait Firenze
Portrait Firenze Lungarno Collection
Portrait Firenze - Lungarno Collection Hotel
Portrait Firenze - Lungarno Collection Florence
Portrait Firenze - Lungarno Collection Hotel Florence
Frequently asked questions
Does Portrait Firenze - Lungarno Collection offer free cancellation for a full refund?
Yes, Portrait Firenze - Lungarno Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Portrait Firenze - Lungarno Collection?
Yes, dogs are welcome. There's a charge of EUR 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.
Is parking offered on site at Portrait Firenze - Lungarno Collection?
Yes. Valet parking costs EUR 39 per day.
Is airport shuttle service offered by Portrait Firenze - Lungarno Collection?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 70 per vehicle.
What are the check-in and check-out times at Portrait Firenze - Lungarno Collection?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Portrait Firenze - Lungarno Collection and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like spa services and access to a nearby health club.
Are there restaurants at or near Portrait Firenze - Lungarno Collection?
Yes, there's an onsite restaurant.
What's the area around Portrait Firenze - Lungarno Collection like?
Portrait Firenze - Lungarno Collection is located by the river in Duomo, a short 1-minute walk from Historic Centre of Florence and 4 minutes' walk from Uffizi Gallery.
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 21, 2024
Probably the best hotel I’ve ever stayed at. Amazing service and fantastic restaurant, close to everything!
John
John, 5-night trip
Verified Expedia guest review
6/10 Good
Sep 15, 2024
The hotel is well situated, within walking distance of all the tourist attraction.
However it is Not worth the price & a 4⭐️ at best.
The hotel faces the water, which is nice. But the view from my room was the inside of an office building!!!
The alley between the buildings was used for delivery very early in the morning. That plus the cafe downstairs was very noisy.
Staff was a hit or miss. Some were very competent & nice. One man in particular was very pushy, looking for a tip. He also gave me wrong information & ignored my requests.
The restaurant has very limited choices.
Marie-Claude
Marie-Claude, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
NA
Jeffrey
Jeffrey, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Sidhartha
Sidhartha, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2024
Sherri
Sherri, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 29, 2024
I have already recommended this hotel to family and friends. This was our experience and we all missed it as soon we had to leave Florence :
- welcome you receive at the door (no standard check in desk- instead you give staff your passports and they do their magic while you and your family enjoy delicious drinks in a very elegant and comfortable waiting room)
- the staff anticipating your needs (we are not good planners and they booked for us both attractions and train tickets; suggested and booked great restaurants)
- easy interaction by text message - immediate responses
- very warm and patient staff
- beautiful rooms (you feel you just hired a coveted interior decorator who redid your home- that’s right - rooms do NOT feel generically hotel-y, instead it’s like you are in a ln elegant but comfortable home- plush couches and chairs.)
- location- around the corner from all major tourist destinations, overlooking Ponte Vecchio but the entrance is much quieter.
- will return and stay there every time we are in Florence
Zara
Zara, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 6, 2024
Yukie
Yukie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 2, 2024
Noor
Noor, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 29, 2024
Lovely location in the heart of Florence
Nayef
Nayef, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 8, 2023
Great hotel, great staff, I enjoyed so much
Nawaf
Nawaf, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 9, 2023
Excellent service and staff and room was really well appointed with good quality linen and bathroom products. Would definitely recommend it. Only slight issue was with breakfast where the service at times was slow and the food from the buffet was not especially inspiring but a minor grip which would not stop us from going back.
Guy
Guy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 29, 2023
Dragica
Dragica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2023
Fantastic hotel in a great location
Great boutique hotel in an amazing location - can’t ask for better views of Ponte Vecchio - sitting outside for breakfast or a late afternoon Aperol watching people ambling by is magical - the view of the bridge from our 3rd floor suite was stunning
Justin
Justin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 17, 2023
Audra
Audra, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 13, 2023
Yara
Yara, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2022
This is one of the most beautiful hotels I have stayed in. The view of the Arno and the Ponte Vecchio from my hotel room were a wonderful memory.
Alexander
Alexander, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 17, 2022
The minute you walk through the door at Portrait you are taken care of and pampered. The room is exceptional in every way from the dishwasher to the toiletries. The staff is unsurpassed in their desire to please & serve you. This property is exceptional & I would rate it above the Four Seasons chain. Maybe only the One & Only chain exceeds it. Thank you to all the staff for making our stay memorable.
Peggy
Peggy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2022
This property is unsurpassed in every way. The room with an amazing view was perfect and included anything a client would want from a flat iron to a checkin treat and drink. The staff catered to every need and request in a timely manner. There is nothing I would change. We will definitely return to the perfect hotel in the perfect location.
Peggy
Peggy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2022
Beautiful hotel with excellent staff, wonderful restaurant on the premises and beautiful views of the river.
Eileen
Eileen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 17, 2022
Top Notch Service
Upon arrival, our bags were whisked away and we were offered welcome drinks. It was mid afternoon and we were hungry, but many restaurants were closed. The staff quickly made a recommendation and called the restaurant to reserve a table for us. At night, a menu of different pillows were offered.
Overall, the location was perfect. The room itself was clean though not overly spacious. The service was top-notch. Highly recommend if you’re willing to splurge a bit.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2022
Staff and the hotel itself were fantastic, couldn’t fault it on any level!