The service was non-existent, the reception staff were rude, accused people of lying, didn’t believe what was said, and were in no way service-oriented.
Breakfast is only available from 8 AM, even if you’ve stated a need for an earlier breakfast.
Expect no service and make sure to have everything in writing; any agreements made over the phone or with the receptionist the day before are not trusted.
They confiscate your belongings while you’re out of the room, lock the room, and refuse to return your items until additional fees are paid.
The rooms themselves were decent enough, but everything else was utterly unacceptable.