4/10 Επαρκές
31 Μαρ 2025
Disappointing Stay
We had a very disappointing experience at The Godfrey Hollywood. Before arrival, we requested a quieter room away from the rooftop and facing the courtyard. At check-in, we were told we’d been “upgraded” to a City View room, which actually placed us on the 5th floor facing a busy street without a "view"—nowhere near what we asked for, and far from quiet.
The room had several issues: the HVAC system didn’t cool properly, engineering took over 1.5 hours to respond, and it remained warm through the night. The room was only stocked for one guest (towels, robe, etc.) even though we booked for two—and some of the extra items we requested were never delivered.
On Saturday night, a rooftop party with a DJ went until nearly 2 AM. The bass was so intense we could feel it in our room. Earplugs didn’t help. Despite calling the front desk and later going down in person, nothing was done. After the music ended, we endured more noise as staff dragged equipment above us until 2:30 AM.
To make things worse, service at the bar that night was incredibly poor—slow, dismissive, and unfriendly.
Overall, we would not stay here again or recommend this hotel. If you're looking for rest and good service, look elsewhere.
DARRIN
DARRIN, επαγγελματικό ταξίδι 2 διανυκτερεύσεων
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