6/10 Καλό
18 Ιουλίου 2023
Enjoy but be mindful of shortcomings
We paid for upgraded room, and got an underground basement room without the two double beds and sofa bed, and got two roll up beds and no sofa, so when they brought in the two roll up beds the room became very small and cluttered.
They have an amazing sauna in the room, but how would one use it without having ventilation. No windows. Jacuzzi worked fine.
Room felt like it was wet from previous uses since it can’t vent out.
Color of lights was weird inside the room could not make out why.
Only gave 2 towels for 4 people, when asked for more non arrived till the following day, when I had to take myself.
The staff tries hard, but most barely speak English, but they try.
Reception is overwhelmed because only one guy speaks English.
The concierge service is great and they really try to help guest explore the city in a great way. 1000% credit to them. Their effort made us totally overlook the hotels shortcomings.
But make sure to have an ATM card ready, since most services want only cash, (tax avoidance), the hotel more than anywhere else.
Great location, Roof top pool amazing, but can’t use a T-shirt to protect from sun.
Roof top bar was missing much if it’s menu or water, they ran out in a city that has everything down the street.
Istanbul is an awesome dynamic, vibrant city, with friendly people and defiantly recommend for 4 nights max.
Lior
Lior, οικογενειακό ταξίδι 5 διανυκτερεύσεων
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