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The Lake Suite Ko No Sumika

3.0 star property
Family-friendly hotel with spa, near Lake Toya

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Lake Suite Ko No Sumika

Corner Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets
Hot springs
Garden Terrace Room with Private Open-air Hot Spring Bath | Balcony
Universal Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets
Hot springs

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Bar
  • Spa
  • Onsen
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 15 indoor pools and lazy river
  • Fitness center
  • Sauna
  • Children's pool
  • Waterslide
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Elevator
  • Cable TV service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Garden Terrace Room with Private Open-air Hot Spring Bath

Garden Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Garden Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Day bed
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Terrace Room with Private Open-air Hot Spring Bath for 3 Guests

In-room safe, free WiFi, bed sheets

Terrace Room with Private Open-air Hot Spring Bath for 3 Guests

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Day bed
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
  • Sleeps 3
  • 2 Twin Beds

View all photos for Terrace Room with Private Open-air Hot Spring Bath for 4 Guests

In-room safe, free WiFi, bed sheets

Terrace Room with Private Open-air Hot Spring Bath for 4 Guests

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Universal Terrace Room with Private Open-air Hot Spring Bath

Universal Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Universal Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Terrace Room with Private Open-air Hot Spring Bath

Corner Terrace Room with Private Open-air Hot Spring Bath | In-room safe, free WiFi, bed sheets

Corner Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bathtub and shower
Private bathroom
Deep soaking bathtub
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
7 Toyakoonsen, Sobetsu, Hokkaido, 049-5731

What's nearby

  • Toyako Onsen - 1 min walk - 0.0 km
  • Lake Toya - 4 min walk - 0.4 km
  • Toyako Hot Spring - 2 min drive - 1.8 km
  • Showashinzan Ropeway - 5 min drive - 5.2 km
  • Showa-shinzan - 5 min drive - 5.3 km

Getting around

  • New Chitose Intl. Airport (CTS) - 94 min drive
  • Toya Station - 14 min drive
  • Ōkishi Station - 26 min drive
  • Koboro Station - 30 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬20 min walk
  • ‪Mogmog - ‬14 min walk
  • ‪風の音 - ‬13 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬11 min walk
  • ‪デメキン食堂 - ‬13 min walk

About this property

The Lake Suite Ko No Sumika

The Lake Suite Ko No Sumika offers a fantastic location, putting you just a 5-minute walk from Lake Toya. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights include 15 indoor pools, a lazy river, and a bar/lounge.

Languages

Japanese

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Children's pool
  • Waterslide
  • Lazy river

Services

  • 24-hour front desk
  • Pool umbrellas

Facilities

  • Terrace
  • Fitness center
  • 15 indoor pools
  • Full-service spa
  • Lazy river
  • Sauna
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, 空(くう). Services include massages. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Also known as

Lake Suite Ko No Sumika Hotel Sobetsu
Lake Suite Ko No Sumika Hotel
Lake Suite Ko No Sumika Sobetsu
Lake Suite Ko No Sumika
The Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel
The Lake Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel Sobetsu

Frequently asked questions

Does The Lake Suite Ko No Sumika offer free cancellation for a full refund?
Yes, The Lake Suite Ko No Sumika does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Lake Suite Ko No Sumika?
Yes, there are 15 indoor pools and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at The Lake Suite Ko No Sumika?
Sorry, pets aren't allowed.
Is parking offered on site at The Lake Suite Ko No Sumika?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Lake Suite Ko No Sumika?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM.
What is there to do at The Lake Suite Ko No Sumika and nearby?
The Lake Suite Ko No Sumika has 15 indoor pools and a spa, as well as a fitness center.
Are there restaurants at or near The Lake Suite Ko No Sumika?
Yes, there are 2 onsite restaurants.
Does The Lake Suite Ko No Sumika have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Lake Suite Ko No Sumika like?
The Lake Suite Ko No Sumika is located a short 4-minute walk from Lake Toya.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

thomas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing, beautiful views, spacious room. Very new, highly recommend. Make sure you call ahead and tell them your check in time. I was able to do this on the day of. The person on the phone did not understand english well, but I was able to use google translator. Tell them that you booked through expedia or whatever service. The staff was amazing. They greet you at the front gate and help into the lobby area. Once in the lobby, there were staff members that did know english and where able to streamline everything. The room was very large with double sink bathroom, private onsen, yukatas to wear, beautiful balcony space and amazing view of Lake Toya and the surrounding area. This property was connected via internal walkway to the main building where dining takes place. If you opted for the meals you will be given vouchers for your room’s dinner and breakfast. Just go to the dining area and hand them the voucher, they will seat you and you’re ready to start eating. During dinner there’s a set menu already at the table and a self serve buffet featuring amazing local dishes including sushi, crab legs, seared beef, soup curry, and more. Probably over 3 dozen different options and dessert. Similarly for breakfast, there’s a buffet with items such as ikura, squid, hokkaido scallop, and dozens of other dishes. Theres also stations for chef made omelets and onigiri. Theres also fireworks every night on the lake, gift shops, arcade area, open onsen, and spa
Vu, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

SHUNSUKE, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything was great until the open air private onsen was in use and then a visitor or some kid dropped by infront of our onsen in the morning. Was not impressed at all, in fact our privacy was invaded by some bystanders. Should consider isolating the area if the onsen are facing the lake. Besides this, everything else was great experience.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

brixton, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

gorgeous private onsen views..
The hotel only had twin beds and double equates to having staff pushing them together. I found the bed too hard. No feather soft topping like most luxury hotels. Buffet dinner had a wide selection but the main course selection yakiniku beef slices were not of a good cut. Plus they were thick and fat which made it quite difficult to bite. Overall a pleasant stay with a lovely view of lake toya that is unbeatable from our personal onsen.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is excellent!!!
U Hong, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Good Onsen facilities with Great breakfast and dinner buffet We stayed 4 nights in Western style Terrace Room facing lake Toya Large room with private Onsen bathroom and lounge Reception helpful friendly able to converse fluently in English Quiet and relaxing enjoyable stay
Yin Sian, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

WEEN LIAN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Newly opened in August '19. New wing of Toya Sun Palace Resort. Rooms are spacious with own private Onsen bath and lovely view of lake. Will love to visit again
murakiki, 1-night family trip
Verified Expedia guest review

6/10 Good

I booked a half board package. Food Dinner is on buffet style and is served together with guests of another hotel (there is a connected bridge to an older family style hotel under the same group next the hotel entrance) - which can be very packed during weekends. Quality is ok but if you are looking for a fine dining experience, this may not be the one. Breakfast is also on buffet style and shared with guests of another hotel. Peak hour is 8am and we had to wait and get seated. Room The hotel room is new. Nice coffee blend in beans and you can find sharing plates and cutlery at bar - which is very thoughtful. Yet there was a towel left on the sink when we checked in the room. The private onsen bath is not easy to use even with instructions and the onsen water will get cool down quickly. Staff Friendly and very helpful front desk. Restaurant staff are mostly Chinese.
Judy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Siriporn, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in the area!
This hotel is absolutely gorgeous! The design is very modern, yet there are traditional Japanese aspects incorporated as well. Every room has a view of Lake Toya and you can also soak in the onsen while you look over the stunning view. The lounge area are filled with chairs over looking Lake Toya and the lounge also offer some free drinks and snacks during check in for all guests. The price tag is well worth for what's offered in the hotel. A couple of things which I think the hotel can improve on is the finer details found in other hotels/onsen. There was no tea prepared for us upon arrival to our room, though the lady that bought us to our room was pretty courteous while showing us the features of the room. Also, there is no luggage rack in the room, so we had to leave our luggage and bags on the floor or the couch which is not sanitary. They also have a public onsen on the 8th floor of the hotel as well as a tiny gym. Depending on your room package, your meals could either be inside the hotel restaurant or be a buffet at a restaurant at their parent hotel next to them, which is a short three minute walk over. There are four types of rooms at the hotel. First, there is the universal room which there is only one on each floor. There's also the corner rooms on both ends of a floor and the garden terrace room which is found only on the first floor. The last time is the terrace rooms which fill the rest of the hotel out.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Service and English is good from the customer service.
WAI CHUNG, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

MINA, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Chun Ho, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

很美的景觀，溫泉質素也好，服務態度也很體貼
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

koji, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SeungWon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

露天風呂十分漂亮 另人賞心隨處愜
Verified Expedia guest review

10/10 Exceptional

Tsz Ha, 1-night trip
Verified Hotels.com guest review