Wyndham Santa Monica At The Pier - Σάντα Μόνικα

Overall area was perfect for a quick getaway.Wyndham is always my choice of hotel however, I was extremely disappointed with my view being that I was on the best side the windows was so dirty.Its very hard to believe and the amount of money that Wyndham charge that should be a top priority. Also to charge your guest $43.00 to park your car daily is absurd. I stayed at Wyndham in San Diego beachview,clean windows,and free parking I would never stay here very disappointed.

I purchased an ocean view king bed when I checked in the front desk employee was nice but left me to be surprised when I got to my room and it was a handicapped room with a double bed facing a parking lot. When I opened the door I immediately called the front desk and she didn't even apologize just that it was the only room they had...... She said they would call me to move me the next day. Of course that never came and I ended up just dealing with the situation. At 420 dollars a night I had plenty of options at other properties but chose this one for location. But the customer experience left a lot to be desired. Not sure if the treatment was because I booked thru hotels.com or not but I won't stay here again and will let as many people as I can know about it.

Great location...directly across from pier. Hotel was clean and service was great. Parking was $43 a day?! Only complaint....seemed a bit high when you are staying at a hotel that costs over $400 a night.

1st room was warm, moved to another room that wasn't much better. Hallways very warm. Beds were small and hotel in general could use some updating. Very expensive for what it was. Not very family friendly.

BE CAREFUL, This hotel has problems receiving hotels.com reservations. You may wind up with a confirmation, but no room when you get to the hotel. Also, the staff was not honest with me. After having a conversation with a staff member, they told me they were canceling an erroneous $1000+ charge. That same staff member told the manager that I never requested that, I could have been waiting for a refund that was never processed. One person also had an attitude, and very little understanding of what hospitality is like. Coffee is not free in the lobby. The pool is just weird, and parking is $40+ a night. The only thing good about this hotel is the ground it sits on, which is right outside Santa Monica pier. The windows are also dirty, that really stinks because of the location but really foggy windows.