Magnuson Grand Hotel and Conference Center Tyler

We checked out 20 min after we checked in. There was gap in the door when we shut it. The sheet rock was peeling off the walls. There was what appeared to be some sort of grease splattered on the walls. The room smelled of mold. The sheets on the bed had stains. The A/C was loud and did not work properly. You had to park in a dark alley type area and walk around to the room. Several rooms on the back side appear to be going through renovations and those doors are left open and they looked trashed. We felt very unsafe.

Breakfast was a bit to be desired but a comfortable stay over all

The room needs a complete gut job. The door was not sealed so the smoke from people smoking outside came into our room. The carpet was filthy. The bathroom door would not close completely. Had to get air freshener from front desk to spray the room. when we checked in i was told there would be a $50 damage deposit required and would be credited back once we checked out and there was determined we left the room in good condition , no damage. The only positive is the hotel did give me a $20 credit and my deposit upon checking out for all of the inconveniences, that was very unexpected.

Very nice quiet & pretty property.

This hotel is not grand by any definition. The check in process took forever because the clerk couldn’t find my reservation eventhough I provided a confirmation #. The room was not clean and there was an old tamale husk wrapper in the middle of the floor. The breakfast was a joke, the milk was sour and they served cupcakes as breakfast food. We skipped their breakfast and will not return to this hotel.