Park Central Hotel New York

We stayed for 8 nights and we wholeheartedly regretted staying here. Staff were very rude, from the front desk to especially the luggage room attendants (except for the gentleman on duty on the morning of 2nd of July and our first housekeeper Marissa). Mind you there's an additional fee of 35 usd per night that'll only show up AFTER you booked your room and that is supposed to cover the luggage room fees etc. The luggage room attendants kept shouting that the luggage room service is FREE when it's obviously NOT for any guests and kept on shouting for tips. We only used the luggage room twice. Check in time is 4 PM (which is very late considering check out time is strictly at noon so why the rooms turnover took so long is questionable) so it's rather unevitable that you'll require the luggage room unless you arrive very late and being shouted at for things you have already paid for is ridiculous. Dust balls formed everywhere at the room corners. Front desk insisted that they're selling location and not anything else. Our next housekeepers also kept forgetting to put amenities required and calling for items took ages. We are never coming back here.

Room was newly renovated, beautiful and comfortable. Very convenient location to Central Park and Carnegie Hall area.

Great staff and nice looking hotel. Good space in room.

Great hotel. Good service. Clean and right in the middle of everything. I have stayed there for business as well.

We had a good experience at the hotel during our stay. Staff was courteous and helpful. Everything was clean/well kept. My only complaint, and it's not really a complaint is that the elevators are very small and when the hotel is booked up like during our stay, it can make getting up and down a little slower and more than likely a little tight in the elevator. Not a big deal really, and that's the only negative.