Sheraton Berlin Grand Hotel Esplanade

Classy, refreshed hotel. Breakfasts could get an improvement. Really good service

From the five star hotel I would expect much more. Even sauna was for additional price and the swimming pool so small. Very good breakfast

We like this hotel because it is in a nice quiet area close to the Tiergarten. The hotel is nice and clean and the rooms are spacious. We unfortunately didn’t sleep very well as there was a very noisy group of people staying in several rooms on our floor and they were slamming doors and talking very loudly, I’m not sure what the hotel could have done about this. The pillows are very soft. Pool area is lovely and the gym is convenient. We didn’t have breakfast at the hotel so cannot comment on that. Staff were friendly.

Good hospitality from the team, good rooms and good breakfast

Overall a good hotel, convenient location to walk or take bus to most attractions. We stayed for 6 nights. Bed comfy although pillows very soft, but this was rectified when I requested a firmer set of pillows. Room large and bathroom lovely. However, we always choose hotels which offer wifi, as we need this for our ipad to work. Despite complaining twice, and being given an alternative cloud log in, we still could not get a stable enough wifi connection to use our ipad so had to use our phones without wifi. Pretty poor since we managed to get wifi no problem even in Australian outback. No offer of compensation or really any solution or explanation.