The Clift Royal Sonesta Hotel

They remodeled the property and did a nice job. However, they eliminated the bath tub in all but the most expensive option. Usually, as a VIP with Expedia they upgrade me to a better option if available. The hotel was empty. I said I really wanted a tub and they did not upgrade me to a rooom with a tub. They said it would be $150 charge. If I knew such an expensive room would not have a tub, I would have stayed elsewhere. Very disappointing.

Great proximity to Union Square and shopping. Going through a remodel with very comfortable beds, excellent in-room coffee, spacious bathroom, robes, comfy chair. Easy valet parking and excellent customer service. We will stay again.

The hotel room was fantastic, but they are still updating the hotel so the gym was not open yet and there is a ton of scaffolding outside.

I just made my first stay at the Clift Royal Sonesta since it had reopened following extensive renovations. I am pleased to report that the new details that this Hotel has incorporated are exceptional. Firstly the same Amazing Staff who I have got to know over the last 15+ years of staying at the Clift were on standby to assist with information. The Hotel has a much improved look following its extensive renovations, the lobby is very welcoming and more in-tune with a modern Hotel, both the Architectural and Interior details have come together very nicely, the tones, textures and materials gel together harmoniously, whilst the new lighting can be sightly bright in places I think that this is something that can easily be adjusted. The New Restaurant Services will come online by the time I make my next stay in the Early part of May so I am very Much looking forward to being able to eat Michelle Star quality food within the Hotel. It really feels like you are staying in a Five Star Property, I am sure that all returning guests and new customers to this Hotel will agree that the Clift is most certainly back at the Top of Luxury Hotels List, there no better Location to Stat in the City just a two minute stroll to Union Square. The newly appointed Rooms, I stayed in a suite during my stay and it was furnished and decorated so well, they have made best use of the oversized rooms by fitting in extravagant furniture & lighting that give a very homely feel.

The doorman, maid service, front desk, wait staff & concierge were great, personable, friendly and helpful. The property is in the midst of a redo - with the interior just completed. Comfortable, fashionable and fabulous!

Would have been nice to know property was under major renovation. The hotel and staff are wonderful, rooms are beautiful. The smell of paint fumes gave us a headache but by leaving the ventilation on it went away, but still should not have been paying premium prices during the construction.

Be forewarned if you plan on using your own vehicles, this is not the hotel for you. The valet parking service was a nightmare. $59 dollars for in & our parking, but it was nearly impossible to go out to dinner at night, cause it took forever to get your car. We had a similar experience during checkout. We, along with several other customers waited for over an hour to get our car. A staff member said he’d get our room # in order to credit us back the valet parking fee, but I have yet to see that fee reversed on my account. The room itself was very nice. We had an incredible view. It was very clean. The bed was super comfortable. However, I would never go back after the experience related to the parking situation.

This hotel is near everything! It's very clean, and the staff are super helpful. They have a beautiful Redwood Room with a bar - a true throw-back to the early 1920's in San Francisco. I highly recommend!

Very nice staff, service elevator wasn't closed off so we used it a couple of times on accident

Staff, especially Heather, was extremely friendly and welcoming. 10/10 would recommend this hotel!