VERY disappointing stay. I would have left if any other hotel rooms where available in the area... A hotel of this star rating should really look into their cleaning a lot closer. Understanding it's the holiday season, still rooms should be deep cleaned in between stays. Multiple rooms were offered where the same issues were found (clearly unvacuumed room, stains in carpet, hair found in sheets, other particules in sheets, excessively stained mattress). Hotel staff, clearly bothered by our "too high expectation" said we weren't going to be touching the mattress so it didn't matter and that it was normal wear-and-tear (not at this level it wasn't)... The last room offered was the only one with a mattress that in my opinion wouldn't require deep clean / changing, but still required additional vacuum and new sheets (which at least they handled promptly). Dirt and crumbs could easily be found in corner and through the heating unit location (obviously not being cleaned). Whoever is the housekeeping manager is doing a diservice to this property. I would highly suggest a thorough review of each room and an overhall to their housekeeping. Customers are paying a premium, but their standard rooms are not being handled appropriately.