Conrad New York Midtown

DO NOT STAY IN ROOM 605. The 1st night was miserable. The A/C made the loudest banging noise when cycling on and off throughout the night. I didn't sleep at all. We should have called the front desk, but our check-in was for 1 am and we were too tired to address it. The next day we spoke to the front desk who "sent an engineer" to the room and the "engineer" said it was fixed. This was not true as the noise still occurred. Every time it happened my heart raced and I was on edge waiting for the next series of bangs. After complaining again we were promptly moved to another room on the 8th floor. No banging and the room was very spacious and comfortable. The shower pressure was excellent although the 2nd room didn't have the advertised "rain shower". This was not a big deal to us although it was in the 1st room. I definitely would have rated this hotel 5 out of 5 if we didn't have to suffer through the 1st room. The location was excellent and the rooms were pretty much perfect. I would have preferred an empty fridge as opposed to the one stuffed with overpriced drinks. There is absolutely no way that the hotel didn't know that our first room had the A/C problems. I read another review mentioning it and no sane person would suffer through it for more than one night. I should have asked the manager to join me in the room to experience the issue, but I didn't want to use our valuable time.

Andrew, Ρομαντικό ταξίδι 4 διανυκτερεύσεων, Φεβ 22, 2020

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We arrived at 1pm and our room was not ready (which we anticipated). We checked again around 3, which was officially check-in time, and it was still not ready. We left to eat and came back at 5, and once again, we were told that our room wasn’t ready. There was confusion at the desk, and our room was in the process of being given away to a couple next to us (who had booked a lower category room). Once the room situation was cleared up, we were finally in our room by 5:30pm. They did not offer anything to rectify the inconvenience. We had booked a park-view suite, but since we were only placed on the 30th floor, the view was extremely minimal. Apparently there are 50 something floors, but they were not able to move us higher. Other issues included the bathroom door not sliding properly and the long elevator wait. Considering it was Valentines weekend and the start of Presidents Week, we did expect the hotel to be crowded. However, we waited 27 minutes for the elevator to come one time, and 18 minutes another time. They were completely full at all hours of the day. This hotel is conveniently located to many attractions, but there are plenty of other options in the area that I would try before staying here again.

Ρομαντικό ταξίδι 2 διανυκτερεύσεων, Φεβ 15, 2020

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This hotel was London nyc which has spacious apartment like suites but since renovated by Conrad to be dissected to smaller rooms. So happy they kept the same friendly bellman. Most staff are new and inexperienced and the mr w manager was condescending and rude. Check in was horrendous long lines and past 4 pm tried to check in three times and wasn’t given a room until 645 pm. Upon check in the manager put us in a queen room that’s allocated to a suite connecting room rather than the standard queen.... could barely place two luggages. The front desk staff admitted that it was not a room generally given out unless in a connecting suite. Requested for rates to be revised from 500 plus and they finally agreed. Teething pains of new property hopefully

weastlake, Οικογενειακό ταξίδι 1 διανυκτέρευσης, Φεβ 15, 2020

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I liked everything about the property from the cleanliness of the hotel to the space of the room. What I didn't like was that the door man assaulted me at the property unfortunately.

Ρομαντικό ταξίδι 2 διανυκτερεύσεων, Φεβ 14, 2020

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Location ideal. Hotel not to expectations and overpriced!

Ταξίδι 3 διανυκτερεύσεων, Φεβ 14, 2020

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Home away from home

Our stay, as usual, was simply perfect. The Conrad, formally London NYC, has become our home away from home.

LeRoy, Ταξίδι 2 διανυκτερεύσεων, Ιαν 31, 2020

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Very friendly staff. They upgraded our room as well! Lobby is quite unique, and lobby bar was great.

Ρομαντικό ταξίδι 1 διανυκτέρευσης, Ιαν 25, 2020

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We had a pleasant stay at Conrad midtown. Very professional and friendly staff that care about their customer. We like the clean bathroom and spacious suite. Would definitely return.

Anonymous, Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιαν 24, 2020

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The rooms were very nice and clean. However, one of our suites had a problem with the air conditioning. Someone came up to fix it and it worked for a while then started acting up again. It wasn’t really a big problem since everything else was really nice. The hotel was renovated which is probably why everything was very nice.

Reem, Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιαν 23, 2020

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The Conrad was just wow I loved everything about it. Will 100% be returning

Ρομαντικό ταξίδι 9 διανυκτερεύσεων, Ιαν 18, 2020

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