Gerald R. Ford International Airport (GRR) - 63 min drive
Restaurants
McDonald's - 18 min walk
Subway - 14 min walk
Taco Bell - 2 min drive
Buffalo Wild Wings - 6 min walk
The Rock Cafe - 3 min drive
About this property
Holiday Inn Express Big Rapids, an IHG Hotel
Adjacent to a golf course, Holiday Inn Express Big Rapids, an IHG Hotel is a great choice for a stay in Big Rapids. Guests can take a dip in the indoor pool or visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
118 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Golfing
Hiking/biking trails nearby
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Facilities
1 building/tower
Built in 1991
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Adjacent to a golf course
Golf driving range on site
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Laundry detergent
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
More
Housekeeping (on request)
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Express Big Rapids, An Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids, an IHG Hotel Hotel
Holiday Inn Express Big Rapids, an IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids, an IHG Hotel Hotel Big Rapids
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express Big Rapids, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Big Rapids, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Big Rapids, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express Big Rapids, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Big Rapids, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Big Rapids, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Express Big Rapids, an IHG Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
What's the area around Holiday Inn Express Big Rapids, an IHG Hotel like?
Holiday Inn Express Big Rapids, an IHG Hotel is a short 12-minute walk from Ferris State University and 18 minutes' walk from Jim Crow Museum.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 13, 2025
ZAFAR
ZAFAR, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Elizabeth
Elizabeth, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 16, 2024
Putrid water
During my stay there was a family or a couple of families that were together that had eight kids ranging between the ages of 2 to 4 to my estimate. They were all running around being a pain in the butt to myself and other swimmers in the hot tub spraying water with there noodles. It occurred to me as I was sitting in the hot tub that it had gone from clean looking water to a really putrid milky green look. When I asked the front desk lady about it she was very nonchalant ( albeit overworked) and said yeah when we have a lot of kids and they wear the Little swimmers and they fill up with water and pee and whatever else and start to leak it really makes a mess. Will probably shock it in the morning and it will be okay. I was like, so with all these toddlers in swim diapers there's an active chance that with the color of the water it's got some really serious health concerns. There could be active poop water and you're not going to close it or at least tell the parents to remove their children? In the morning it was no better and it was still open and they were stealing allowing people to go into the hot tub with the putrid milky green water.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 13, 2024
Kelley
Kelley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 27, 2024
Will stay here again.
First time staying at this hotel. Nicest room I've ever stayed at in Big Rapids.
Dan
Dan, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
Overall I thought my stay was very comforting. The room was clean and comfortable. Coffee was a bit cold but breakfast was good. The condition of the hotel seems to have gone down since I last stayed here. Both the room felt outdated and the interior and exterior of the hotel seemed outdated and in rough shape. As in cracks/holes in the ceiling, the Lowe's drywalling still on walls.
Verified traveler
2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Almost 5 stars
I would give 5 stars but the bathroom was unsatisfactory. The bathroom fan did not work, the lighting was very poor, the water backed up when showering and the grout and tub appeared dirty.
Customer.service 5 stars. The staff was excellent. Overall appearance good. Kids loved the pool and hot tub.
Faith
Faith, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2024
Broken luggage cart, staff unavailable due to smoking, no greeting from staff, outdated room, air didn’t work and others. We won’t be back.
James M.
James M., 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
Love it there. Great service from the overnight help desk person.
Sandra
Sandra, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 9, 2024
Great stay for Katke
Maxwell
Maxwell, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Steve
Steve, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 2, 2024
Location is great and staff is very helpful. Condition of the property could be better. The rooms are good along with the dining area, but the pool and back patio need some TLC. We've stayed multiple times and over all, have always had a good experience.
Paul
Paul, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 2, 2024
Janelle
Janelle, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 24, 2024
Lori
Lori, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Kristine
Kristine, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 22, 2024
Friendly staff, but "tired" facility
Staff were very friendly! Exceptional! Loved the young lady who checked us in at night and also the young lady who worked in the breakfast area the next day. Both were so nice and friendly.
The property itself is very "tired" and so was the room. The two pots of dead flowers in the front were an indicator of the state of the rooms inside. They were clean though!
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 21, 2024
The rooms were clean, the beds were comfortable. It was pretty quiet. The air conditioner sucked. It didn't work, so I went to Walmart to buy a fan. Which then made the next night much better.
They have hot breakfast. Which was good. The staff who worked the breakfast area were nice.
The pool was nice, it was a little cold, but it was warm in the pool area. The hot tub was nice the first day but felt lukewarm on the second.
There is a good amount of food choices in the area.
Elizabeth
Elizabeth, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Had a really good time. The staff and the service was really personable and accommodating.
H2H
H2H, 1-night business trip
Verified Expedia guest review
4/10 Fair
Aug 7, 2024
Carson
Carson, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Room review
Hotel was fine, we really like Holiday Inns. Cleanliness was ok, little dirty or lacked that fresh feeling. Only 2 sets of towels, yes it was 2 ppl, but an extra would have been nice. The overall cleanliness of basics…bed, trash etc was great.