Upon my arrival, I met a tired, irritable front desk staffer who never once made eye contact. I was told I had 30 minutes to order food. After unsuccessfully hunting down a waiter, I ordered a pizza from the bartender. It arrived cold and the bartender was nowhere to be found. No wifi in my room, and after I moved to a new room the problem persisted. I was told I needed to go out into the hallway or in the lobby if I wanted wifi. The woman who took over after that was equally or more so rude. The next day I tried to address the issue again and I met the same level of distain from the Manager David and his subordinate Brent. In fact when I said that wifi is an amenity and I needed it to be addressed. David, raised his voice at me and said, "If you don't calm down, I will have you evicted." I was completely startled by his irrational accusation and taken aback. I said I will check out and I wanted a full refund. He yelled that he was happy to do that. BTW, this was in front of another guest, who came up to me shortly thereafter and said "that was weird." I packed my car and returned to the front desk to receive the promised receipt of a refund, and he informed me with equal belligerence that he charged me for one night. To avoid further confrontation I accepted the receipt and left. I am disabled and I am suffering serious trauma from this incident. I had booked three nights and stayed one night without sleep. I am consulting my doctor and discussing legal representation.