Kimpton Hotel Palomar Los Angeles Beverly Hills - Λος Άντζελες

A decent hotel, next to UCLA and not far from Beverly Hill. A bit expensive for the amenities around your stay. Clean, nice service. Not a boutique.

I used to seek out Kimpton Hotels because of the comfort and experience I used to receive..... Until now. I was completely shocked by the lack of service and the staff's flippant attitude toward the customers. Walked into the restaurant and I might as well have been invisible. No one to greet you or show you to your table. I sat down in the bar area and I might as well have been invisible. After 20 minutes I approached one of the staff members and asked for a menu, which he could not ignore. In the meantime other guests came in, were attended to (sometimes) while I was still sitting patiently. I eventually left and complained at the front desk, while asking if there was anywhere else in the neighborhood that I can have some dinner, since their restaurant was unprepared to serve me. The desk clerk was apologetic and said she would tell the manager about it. Shockingly, nothing came of this either. It's a real shame, because I have always favoured this hotel chain. However, I would hate for other customers to be subjected to such behaviour.

Way to overpriced. Was told otherwise about the room we were getting, way too small so we had no choice but to upgrade and add another $150 to the bill since we couldn't be refunded. When checking out one of the guys who helped us with our luggage literally threw our clothes and luggage in the back of our truck. Horrible service will not be returning

Because we have to be near UCLA when coming to LA, this hotel is perfect. Also it's incredibly nice - the views are stunning, so that even just waiting for the elevator and looking at the fog-covered city is a treat. A huge plus, too, is that they not only tolerate dogs but are dog friendly, and our dog always gets a lot of attention and compliments (!), from the other guests as well. We find it a pretty friendly place & a treat. There's a coffee and tea offering in the morning. Lots of places to run, if you're into jogging; also, a yoga mat in the room. One downside--elevator service was spotty while we were there this time, but hopefully that's been fixed.

Love kimpton hotels...they are truly boutique hotels and go the extra mile for their guests