6/10 Καλό
13 Μαΐ 2025
1 day stay costed me $502.12
I booked at 2:30 am and arrived at hotel 15 min later only to find out to pay extra because of a no early check in policy. So I paid hotels.com $113.23 plus pd extended stay $138.89 due to no early check in. I requested late check out 12:30 they said no problem. When it was time to check out they were knocking on the door calling the room I advised them I thought you guys agreed the late check out and the manager stated after 12pm maid service does not clean rooms so because it was 12:35/12:40 pm the maid can’t clean the room. Mind you when staff came to the door it was 2 housekeeping ladies and the manager feeling like we were gonna get jumped. I had a calming scented candle on for relaxation due my stress level my daughter is in active duty war so I just wanted to have some peace of mind. I blew out the candle and took candle with me and manager went into the room looked around I left a $20 tip I felt bad because apparently maid wasn’t able to clean as walking away the maids laughed an one said you forgot your smoke in the room I laughed and said my candle I don’t smoke! 3 days later got a $250 charge it was a incidental charge for smoking I called extended stay and said to them I was not smoking it was from my candle he replied well it’s a no smoking hotel! I should have put the damn lid to trap smoke in the jar.
Επαληθευμένος ταξιδιώτης
Ταξίδι 1 διανυκτέρευσης
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com