Quality Inn Schaumburg - Chicago

Staff was nice. This 1 night stay was not comfortable or relaxing at all. I was put next door to a joining room and I could hear the laughing, talking, and partying of the ladies up ALL night long. Hotel is not what I expected for the $$ I paid. Hotel also needs quite a few updating throughout....kind of old looking.

Service was great. The place is very clean. I was a little disappointed that there was nowhere i could just plug in a USB cable to charge my phone with. I’ve stayed in places where they have lamps or outlets with USB ports that make it easy to plug in a device to charge. And the walls are kind of thin so you can easily hear your neighbor’s TV or a loud convo next door or in the hall or traffic right outside my window. Bed was very comfy though, so that made it bearable. Overall a positive experience.

Friendly staff and nice hotel!!

My stay was great I'll come back again

The hotel was nice and the room was fairly nice as well. Wasnt a fan of the vending machines only taking cash (no credit card swipe) . When i attempted to check in i was told I needed to put my incenditals on a credit or debit card. I am thankful for the night auditor who worked with me since i had neither. I was not impressed with the morning person who wouldnt listen to reason and basically tried to double charge me and add an extra night to my bill. I tried to explain but she was not having it. I get that if youre not sure and you need to call someone to help you; however she could have saved my time and hers had she only stopped and did a simple calculation that was clearly in front of her. I will stay again however will make sure to have my necessary payment forms.

Bathroom was small and a little outdated but overall was very nice for the price

The condition of the hotel was disappointing - it certainly does not look like the pictures posted. Despite their description - don't expect hotel in the lobby round the clock - more often than not there will not be coffee or it will be cold, or there won't be cups - and the cups are small. Breakfast is disappointing - food sitting in warming trays is cold. They have a happy hour is is a nice touch - but seriously - I saw someone turned away because he was 3 minutes early - just petty and the minute the clock said it was over they turned off the lights. But worst was getting miserably sick with intestinal poisoning - most probably because the filters are not maintained on the ice machines. All in all cannot recommend this place.

Great place to stay

Stay was great, beds were comfy and room was clean. Breakfast was okay, the apple I got had a lot of bruises after biting into it and I would have liked more cereal options. But it's a free breakfast and that makes it good. Every night from 5:30-7pm they have snacks and drinks (alcoholic and non-alcoholic) all free. It was awesome!! Plus a hot tub and pool!! Staff was very friendly and it was a great weekend in Schaumburg, next time we head that way we will be staying here.

I paid in advance for a two night stay but because I didn't show up on time they gave my room to someone else. They didn't refund my money. So I paid for two nights and received only one. Unacceptable .