Ottawa Embassy Hotel & Suites

Booked on line and sent messages about cost for my dogs and if I could check in earlier than 4 pm. A week went by with no answer. I called personally and the person told me she would not know until the day before if I could check in early and she did not know the pet costs. I called the day before and was told I could check in early and the rate was $50 for cleaning. The check in person was really nice as were the cleaning staff, but the renovated apartment building is showing it’s age. The balconies are crumbling, sink dripped, window blind Brocken, scratches everywhere, bathroom door was a barn door that did not lock- for the price it was not worth it.lots of space in the room but was like going to a motel. The check out clerk was not helpful. She did not know the pet fee and later came back and charged me $50 per night! Overall not a great place to stay, go to the Château Frontenac for the same prive Nad smaller yet exceptional room

The Hotel is dated on the outside but very nice and clean on the inside. Walking distance to pretty much everywhere.

Our room is amazing thanks for the work of.some of your staff. We would not hesitate to stay at this hotel if we ever return to Ottawa.

Great hotel within walking distance of the canal. King bed was super comfortable and the small kitchenette was well outfitted. The bathroom however, was incredibly small for the suite size and the water pressure in the shower was surprisingly low for a downtown hotel. Would still stay again, but maybe with a different room choice than the junior suite.

The hotel was a bit on the old side. The gym was a big disappointment. 3 cardio machines and one was broken. Very small space also. Room was fine but found a few hairs around when I first checked in indicating it wasn't cleaned so well prior to my arrival. I would try a different hotel if I return here.