Days Inn by Wyndham Santa Monica/Los Angeles

Everything was absolutely great. We travel about three or four times a year and try to stay in the Days Inn if there's one available where we plan to be. We love The breakfast the service the cleanliness. It was great the only issue would be the parking. It's an underground parking lot and with my minivan it was difficult to maneuver around and be able to pull in and out without making a lot of adjustments. Other than that that was fantastic we would definitely stay here again

The employees themselves were very kind. But had no authority to fix any of our issues which I do not understand. The elevator was broken we booked a special room with a balcony only available on the 4th floor We were offered a room on first floor on check in but no compensation for the price difference in room since we were gonna be given no compensation we close to keep our more expensive room. On top of no working elevator the ice machine on 4th floor was also broken and only working one was on 1st floor. So to get ice we had to climb 4 flight of stairs. As well as the TV didn’t work we had none of the premium channels offered on an in room flyer we only had antenna tv and limited channels. The straw that broke the camels back is the fact I asked for utensil to eat our dinner our first night there the clerk told me they had none. However when we went down for the crappy continental breakfast low and behold plenty of utensils. So I felt lied to by the staff and the fact the staff could not or would not offer anything to keep a customer is baffling.

Nice place Small gym though

The windows and doors allow for a lot of noise but we didn't care. I do care about the few ants I saw in the bathroom - gross. Otherwise, great service, great location, easy and safe parking, decent complimentary breakfast, free wifi and a cool sun deck. We didn't spend much time up there but had there been nicer weather, it's a great place to relax. Nice place if you're trying to stay cheap and aren't too picky.

Service was just not existent. Breakfast area was really small and almost never take care of. If you don't show up first, you don't get anything. Nobody is really making sure food is missing or not. Room service management was a bit hectic. When you pay that price you expect something better.