4/10 Fair
Feb 9, 2025
No Keys!
Pulling up to the property, we were taken aback by the lack of cars there compared to the other area proporties, along with the lackluster condition of the hotel. Among coming in, the lobby was clean and comfortable, but no water or coffee and the vending machines were all but empty! We were greeted by a nice lady, but in what appeared to be her pajamas. The phone was ringing off the hook but she couldn't hear the person on the other end. So it was a constant "hello, can you hear me" in between trying to talk to me. She informed us that the key locks on the doors did not work and anytime we needed to get into our rooms, we needed to find a front desk worker to open our doors-uh, what?!?! Never heard of that! She said it would be fixed tomorrow (BS!) The TV sound didn't work in the room and the attendent had to come fix it and told us how to rewire it to work, which we didn't want to know because we thought it should just work! The faucet was really loose and just gushed water. On Saturday, we were 1 of 2 vehicles in the parking lot staying there! I now know why. We won't be staying there again and I recommend no one else does to. This place needs a lot of work and without income, I'm not seeing this place getting any better.
Verified traveler
2-night family trip
Verified Hotels.com guest review