Springhill Suites By Marriott Pinehurst Southern Pines

Not Springhill Quality

Spring Hill suites is my go to accommodations when traveling but this did not live up to my expectations. It was run down and dirty. My room had a very stale smell. The pool was not operational, which no one informed us if. The ice machines were also down.

Jennifer, Ταξίδι 1 διανυκτέρευσης, Ιουν 18, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Lovely facility in the heart of golf country. My only problem was Expedia attached my middle initial to my last name and the front desk had trouble finding my reservation.

Οικογενειακό ταξίδι 1 διανυκτέρευσης, Ιουν 16, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

The staff here is amazing! They are extremely friendly and accommodating! The hotel is located near numerous restaurants and shopping areas. The only downside I would say is the hotel needs some updating - the furniture is outdating and the carpet was not very clean. It wasn't very aesthetically pleasing. However, the booking, check-in and check-out process was a breeze! My 1-King bedroom was pretty large, had a pull out couch, microwave, mini fridge, sink and enough space for several people. Although I believe the hotel could do some major updates, I must say that the staff here was just amazing!

Οικογενειακό ταξίδι 3 διανυκτερεύσεων, Ιουν 11, 2021

Αυθεντικό σχόλιο πελάτη της Travelocity

The rooms were large and roomy, felt safe and slept well, our check-in was delayed just over an hour...normally not an issue but we needed the room to get ready for a wedding event after traveling several hours, had to use the room of the friends we traveled with which was inconvenient as they also needed to get ready...accessed room only within 10 minutes of having to leave for the venue. Understand only after the fact that it was due to low staff levels - suggest this is communicated at time of checkin. Masks still required, be prepared with your own or to pay $1 to buy one. Breakfast was a grab and go - suggest having a bag available to collect items. Staff nice and cordial.

Ταξίδι με φίλους 1 διανυκτέρευσης, Ιουν 11, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

Disappointing Stay

Hotel needs updating. Bed was very uncomfortable. Website should have noted the hotel was still operating under Covid restrictions while not other businesses in the area still were. No hot breakfast and pool facilities were closed.

Richard, Ταξίδι 3 διανυκτερεύσεων, Μαΐ 27, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

I stayed one night and was pretty pleased overall. The room was as clean as should be expected and roomie enough. The TV was a little small, but at least it was true HD unlike some hotels. The lobby was decent, although they played Fox News on the big TV the entire time (I realize some people like that, but it's polarizing at a minimum). There were three things that I didn't care for, though: 1. There is no back entrance, and the front lot fills up quick, so at night you have to park on either end, and then have a long walk to the elevator. 2. Why is there a $5 parking charge? This is the Springhill Suites in Southern Pines for Christ's sake, and there is tons of parking, so why do you charge for it? If you need that money, just add it to the regular room rate. 3. The water pressure was nearly unusable. There was barely enough to rinse off in the shower (or get wet in the first place), and the temperature kept fluctuating. I'm not sure if there is anything that can be done about that, but it definitely needs to be done.

Ταξίδι 1 διανυκτέρευσης, Μαΐ 12, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

The room was smell like nursing home.

Nou, Ταξίδι 1 διανυκτέρευσης, Μαΐ 8, 2021

Αυθεντικό σχόλιο πελάτη της Hotels.com

Room was very roomy. Lots of amenities. Exercise room was nice. Breakfast was okay. Rooms and hallways have a smell. I think it is from dirty carpets. The carpet in my room had not been cleaned. I found a month old receipt balled up in the floor near the window. Would not be my first choice if I stay nearby again.

Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Μαΐ 3, 2021

Αυθεντικό σχόλιο πελάτη της Orbitz

Older property and not very clean. Check-in clerk folding towels at front desk.

Επαγγελματικό ταξίδι 1 διανυκτέρευσης, Απρ 25, 2021

Αυθεντικό σχόλιο πελάτη της Expedia

The property wasn’t very clean and it was dated. They only had ice one time while I was there on a four night stay and my phone did not work in my room. The staff was not helpful.

Οικογενειακό ταξίδι 4 διανυκτερεύσεων, Μαρ 18, 2021

Αυθεντικό σχόλιο πελάτη της Expedia