Enjoy your visit to Aso with a stay at Kamenoi Hotel Aso. Guests looking for a bite to eat can check out はなしのぶ, which serves breakfast and dinner. Fellow travelers say great things about the helpful staff.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
66 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A complimentary pick-up shuttle from the Aso train station is available at 4:15 PM and 5:15 PM. A complimentary drop-off shuttle to the Aso train station is available at 9:15 AM and 10 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Transfers
Free train station shuttle from 9:00 AM to 5:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
Restaurant
Shared microwave
What to do
Hot springs
Karaoke
Shopping
Working away
Meeting room
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Turndown service
Freshen up
Electronic bidet
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 indoor hot springs and 2 outdoor hot springs open between 11:00 AM and midnight. The temperature in the hot springs is set to 108°F.
Dining
はなしのぶ - This restaurant serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Renovations and closures
The property will be renovating from September 23 2024 to December 17 2024 (completion date subject to change). The following areas are affected:
One of the dining venues
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
Hot springs access available from 11:00 AM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and outdoor lighting on site.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
Kanponoyado Aso
Kamenoi Hotel Aso Aso
Kamenoi Hotel Aso Ryokan
Kamenoi Hotel Aso Ryokan Aso
Frequently asked questions
Does Kamenoi Hotel Aso offer free cancellation for a full refund?
Yes, Kamenoi Hotel Aso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kamenoi Hotel Aso?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kamenoi Hotel Aso?
Yes, there's free self parking.
What are the check-in and check-out times at Kamenoi Hotel Aso?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10:00 AM.
What is there to do at Kamenoi Hotel Aso and nearby?
Onsite recreation at Kamenoi Hotel Aso includes hot springs.
Are there restaurants at or near Kamenoi Hotel Aso?
Yes, there's an onsite restaurant, はなしのぶ.
What's the area around Kamenoi Hotel Aso like?
Kamenoi Hotel Aso is located a short 5-minute walk from Kodainosato Museum of Art.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
Dec 22, 2024
Hmmmmm….
Hotel sits on lovely grounds, with the mountain ranges as a back drop. Parking is a breeze. The rooms are really basic and the in-room bathroom is tired and not well maintained. Availability of games, grounds makes it more suitable for young families
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 10, 2024
Onsen was excellent!
Dai
Dai, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
Food was good
KIT YING
KIT YING, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 21, 2024
The room is a bit dated but overall still a pleasant stay. Room is spacious with a good view of Mt Aso. Dinner included is very so-so, breakfast is better. Public bath is fantastics with several onsen and an outdoor onsen. Good family hotel.
Gina
Gina, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 13, 2024
Hidden gem near Mount Asi
Fantastic stay at hotel kamenoi with the panoramic view of the mount aso greeting us every morning and star gazing at night. My kids absolutely love the huge grass patch and the myriad of toys, sports equipment like baseball, curve ball and soccer balls to keep them occupied. The outdoor onsen is a must try. Definitely recommend this hotel to fellow travellers
Tricia
Tricia, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Jun 5, 2024
Staff not so helpful. Yet hotel overall ok.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 25, 2024
This is what hotels should be. Clean, fun, and affordable. It’s perfect for the value. Best hotel in Kumamoto Prefecture
Carson
Carson, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 29, 2023
KENG SIANG
KENG SIANG, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2023
Good location & spacious room for 3. Nice public bath area.
Susan
Susan, 1-night family trip
Verified Expedia guest review
6/10 Good
Jun 4, 2023
Very pretty area in the mountains; quite a walk from the train station, but there's a shuttle with a very good, kind, and informative driver. Unfortunately there aren't many trains at the station, and the shuttle starts after the first train leaves (the next leaves several hours later). Breakfast was good, dinner was good but the same every night and very very expensive (8000 Y per person for a buffet). Not much in the way of directions to local attractions like the volcano hikes etc. although they do have a book telling you about local attractions (in Japanese; the staff also don't speak English, which isn't an issue really but it would be nice to have written guides in English). A car would be very helpful if you're staying here.
Theodore
Theodore, 2-night trip with friends
Verified Orbitz guest review
8/10 Very Good
May 22, 2023
Great Onsen and free ramen provided
YukHarMendy
YukHarMendy, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
May 13, 2023
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 18, 2023
Negatives: no gym and the onsen is a bit old.
Positives: plenty of free parking places. The included breakfast and dinner is fantastic. Beautiful view from the hotel room. Can see Mt Aso from the room.
Jia Yeong
Jia Yeong, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
Staff was very helpful, buffet was great
Nadine
Nadine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 12, 2023
I loved it! It’s nice to see a hotel that still offers karaoke, space to relax, and massage chairs. It was peaceful and affordable!
Carson
Verified Expedia guest review
8/10 Very Good
Dec 30, 2022
Nice Mountain View but too expensive.
Rooms were spacious and clean but pillows were too soft. Buffet breakfast supposed to end at 9am, was very disappointed there was no more salmon when I went down at around 8.15am and the staff did not replenish food items that ran out. Overall, both breakfast and dinner buffet spread were mediocre considering the high price. Staff were not extremely warm and hospitable for Japanese standard.
Emily
Emily, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 26, 2022
Breakfast and dinner buffets exactly the same three days in a row. Exactly, from the main courses to the vegetables and desserts. Dining room thrown together like a public school cafeteria. Management seems to be run by an accountant from Tokyo, someone who has never spent a night there, and certainly never stayed for breakfast or dinner.
victor
Verified Expedia guest review
8/10 Very Good
Dec 30, 2024
SHIHSHEN
SHIHSHEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 27, 2024
Fantastic for family trip
EUNSEOK
EUNSEOK, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 24, 2024
Lee Shun
Lee Shun, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
가성비최고의 괜찮은 호텔
전혀 기대없이 근처 골프장가려고 예약한 호텔인데 기대이상으로 너무 만족스러웠습니다
방도 일본식다다미인데 깨끗하고 넓고 온천도 크고 좋았고 특히 저녁부페식사가 아주 만족스러워서 가성비 훌륭한 호텔이었어요
jung hee
jung hee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Yu Kit
Yu Kit, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Fraai uitzicht
Mooie ruime kamer met Kumamon thema. Met schattige knuffels ingericht. Geweldig uitzicht op de vulkaan!
Ik begrijp alleen niet waarom er maar 1 nogal dunne handdoek verstrekt wordt. Douche produceert zeer dunne straal dus dat is niet fijn douchen.
Uitstekend diner- en ontbijt buffet.
Onsen is ook goed.