So this is an older hotel in the *middle* of Amsterdam. Lay your expectaions from other experiences aside and expect that you are staying in an old, beautiful, classic hotel, that will take you to another world and time if you let it. Staff were so helpful. The owner literally spent an hour on the phone trying to help us find an emergency dental service for our daughter, who was having problems with her braces. They are super accommodating, welcoming and they give you free coffee and tea in the morning to make you feel right at home. We slept well, felt so safe and taken care of. Book with confidence!!!