Disney's Pop Century Resort - Lake Buena Vista

Property and room was dirty. Smoking section right next to food and pool. Had to walk by it every time I walked in and out of the room

Nice clean room very good price right in Disney world

Never disappointed when we stay at Disney

Customer Service was excellent! Also, many pools to choose from. I think three? So I enjoyed the pool very much. :)

Stayed 2 nights in beginning of September (2 adults, 1 toddler + mother-in law in separate room). Small rooms that is starting to show some signs of wear. Had booked a king size bed but got two full size instead.(Could have been since we called and requested to be close to our in-laws who booked their room separately. Got adjoining rooms). We solved the problem by pushing the beds together. We stayed in the 80's building and had a short walk to the lobby/restaurant/shuttle buses. The soundproofing to the walkway outside your room is not good. You can hear every person walking by if they are talking. We were lucky and stayed on the top floor at the end of a wing, so we had minimal traffic. The food in the food court is not that great considering the price. And I'm really disappointed in the pools. I looked at pictures from the resort and thought there would be a splash pad/playground type of pool for the kids, but there was not. There is a shallow round pool (maybe 1ft deep?) and a big pool where the shallow end is 3ft and a few inches. Not ideal for toddlers to play in. This was the main pool. I did not check out the other two pools, only saw the computer pool from the hotel room walkway. In all this is a good value hotel if you are visiting Disney. I mainly choose it because of the free shuttle buses to the parks.