Hotel La Floridiana

Beautiful property with lovely customer service. Front desk staff lovely and Corrado was kind and helpful.

Hard beds, no real restaurant, no AC except for rooms

Service was non existent. There is nowhere to get a drink after 5pm. The lobby and hallways have no AC. The beds are really hard and uncomfortable. The showers are all hand helds, it makes it very difficult to shower plus there’s no shower curtains. The Wi-Fi is terrible

The hotel staff is extremely rude and unprofessional, specially the late-middle aged lady at the reception. We booked a room for our family of 3 and provided all the details with age of every adult and child as asked on the website. The hotel does not bother to look into the details they ask for and booked wrong room for us. We do not mind if a mistake is done, but its the way the situation was handled by the staff. The lady was rude, arrogant and very unprofessional. She kept blaming everything/everyone else like the system, booking website and even the customers, but clearly to us the hotel and staff was problem because she mentioned repeatedly having issues with her customers bookings. In addition the condition of the room was not good either. The bathroom was dirty, and the shower curtain was in a very gross condition. WILL NEVER RECOMMEND THIS HOTEL TO ANYONE AND WILL NEVER STAY IN THIS ONE AGAIN.

We enjoyed staying at the hotel. There were a couple of maintenance things with the room (sofa was broken) but these were sorted out. The hotel was well located and it was easy to walk into Capri or around the island. The breakfast was nice and there was a great view from our room. The pool area is nice during the day. It gets the morning and afternoon sun rather than the evening sun though. The surface around the pool is gravelly so take some 'flip flops' with you.