Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
What's nearby
Paseo de la Reforma - 2 min walk - 0.2 km
Angel of Independence Monument - 11 min walk - 1.0 km
Auditorio Nacional - 5 min drive - 3.3 km
Palacio de Bellas Artes - 5 min drive - 5.0 km
World Trade Center Mexico City - 7 min drive - 5.3 km
Getting around
Benito Juarez International Airport (MEX) - 24 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 57 min drive
Mexico City Buenavista Station - 12 min drive
Mexico City Fortuna Station - 25 min drive
Tlalnepantla de Baz Station - 34 min drive
Chapultepec Station - 7 min walk
Sevilla Station - 10 min walk
Juanacatlan Station - 20 min walk
Restaurants
Ling Ling Mexico City - 1 min walk
Tierra Garat - 3 min walk
Cocina Abierta Torre Reforma - 2 min walk
Samos - 1 min walk
Starbucks - 1 min walk
About this property
The Ritz-Carlton, Mexico City
The Ritz-Carlton, Mexico City puts you in a great location, within just a 10-minute walk of Paseo de la Reforma and Chapultepec Park. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Chapultepec Station is 7 minutes and Sevilla Station is 10 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
153 rooms
Arranged over 58 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls and litter boxes available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (MXN 200 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children's games
Toys
Art supplies
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 2021
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Sofa bed
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
Day bed
Freshen up
Bathtub or shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 600.00 for adults and MXN 600.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3502 per accommodation, per stay
Parking
Valet parking costs MXN 200 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City
Frequently asked questions
Does The Ritz-Carlton, Mexico City offer free cancellation for a full refund?
Yes, The Ritz-Carlton, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Ritz-Carlton, Mexico City?
Yes, there's an indoor pool.
Are pets allowed at The Ritz-Carlton, Mexico City?
Yes, cats and dogs are welcome. There's a charge of MXN 3502 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Ritz-Carlton, Mexico City?
Yes. Valet parking costs MXN 200 per night.
What are the check-in and check-out times at The Ritz-Carlton, Mexico City?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at The Ritz-Carlton, Mexico City and nearby?
The Ritz-Carlton, Mexico City has a spa and an indoor pool, as well as a fitness center and a garden.
Are there restaurants at or near The Ritz-Carlton, Mexico City?
Yes, there's an onsite restaurant.
What's the area around The Ritz-Carlton, Mexico City like?
The Ritz-Carlton, Mexico City is a short 7-minute walk from Chapultepec Station and 11 minutes' walk from Angel of Independence Monument.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 15, 2024
Erica Cristina
Erica Cristina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 23, 2024
La ubicación es muy buena, la vista a Chapultepec muy bonita y el personal muy atento.
Para un hotel de esa categoría, los cuartos no están a la altura, no tiene buenos acabados, no sirvió el aire acondicionado el primer día, ni la cafetera.
Hay que tomar 3 elevadores distintos para llegar al cuarto, lo cual es un poco incomodo.
Regina
Regina, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
luis
luis, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Marco
Marco, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
An excellent hotel with very attentive staff. Views are incredible. If you want a modern hotel then this is the best in mex city. If you want more traditional character and still a big brand then perhaps go for the four seasons. Locarion is great and views of Chapulpetec Park are simply incredible. The Suite was unbelievable
Neil
Neil, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2024
This property is amazing! The views were stunning and the service is first class.
William
William, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
SeRita
SeRita, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Excellent service
Jose
Jose, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
esteban
esteban, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 30, 2024
Enjoyed our stay, staff were very helpful. And the driver Mauricio was fantastic.
MariaElizabeth Aguiar
MariaElizabeth Aguiar, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Great experience!! I would come back every single time! One of the best locations in the city.
Manuel
Manuel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
naomi
naomi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
Will
Will, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Great hotel
Showvanik
Showvanik, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 15, 2024
Great time
Rolando
Rolando, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
Alfred
Alfred, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
Ray
Ray, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 11, 2024
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Rajarshi
Rajarshi, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 7, 2024
jefery
jefery, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 7, 2024
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team