Park Inn by Radisson Stockholm Solna

Well it all started off very bad, the way the receptionist who was checking me in talked to me was in a very disrespectful manner, all because there was a new policy I didn't know about and I was asking questions about it, she even threatened me to unbook because she felt there was a problem, I was caught off guard, because I needed to stay the night I let it go, I will not mention any names of who I'm talking about but Radisson Solna staff should greet their guests in a more welcoming manner, I did not feel welcome, I've been at that hotel 2 times now, I'm not planning on staying there again anytime soon, the others in the staff were nice and greeted me good and the hotell itself is good, comfortable and all.

Clean, fresh, good price, center

Nice location.

Location, next to the subway station, hotel located nside a small mall.

Value for money

It was pleasant and comfy stay. I liked the breakfast bar and overall handling.

The hotel is difficult to find...inside a shopping mall. Disappointed that their restaurant was closed on Sunday night... The room was cold even if I tried to turn the heat to full....woke up with a cold 😔 Nice breakfast buffet and friendly staff

I had a confirmed reservation. Since I was checking in one day later than planned, I informed the hotel about my late arrival, and the hotel cheerfully acknowledged my request and confirmed that a not will be kept in the system so that I will have no problem. When I arrived, however, I was told my reservation was cancelled! There was no explanation and when I asked about the confirmation email I received from the hotel, I was told the person who sent it had "lied." However, I later found out that the person who sent the email (ELIN) had indeed inserted a note as she said in the email. Anyway, I was offered the choice between room without electricity and the conference room with electricity. Naturally, I chose the latter and had to spend the night in an unheated room (yes, they provided a fordable bed and blankets), and use the bathroom in the sauna next door (which had no soap in the shower!!) This is not the experience you expect in any civilized place, and certainly not in Sweden. More than not having a room which was guaranteed and paid for in advance, it was also the attitude of the person who handled my case. When I mentioned the guaranteed reservation, he just laughed and said "it is only a piece of paper" The hotel is located inside a big shopping mall, and next to subway stop. That way, it is a very convenient location. Anyway, I would be very careful to make a reservation there again because I do not want to repeat my experience.

Breakfast buffet with gluten free and dairy free options. Great location inside shopping mall makes it easy to find stuff you might need and only footsteps away from metro and bus stops to get around the city

Superb breakfast. Convenient location. Very helpful staff. Hotel didn't have my booking! Good thing I had a printout of the confirmation.