6/10 Good
Jan 13, 2025
Not quite so grand…
Not quite so “Grand”. The staff are all great and doing their best with what they have. The hotel is in dire need of a refurbishment and maintenance; things such as decoration, faulty lights, and bathroom extractors sounding like a jet engine!
The windows are metal framed double glazing which generate masses of condensation and make the net curtains mouldy in areas.
Our room reported an extractor fan which didn’t turn off without removing the key card to remove all electricity from the room which was the only staff disappointment.
Such a shame as it’s a great location and the staff are wonderful. Owners please take note!
David
David, 3-night family trip
Verified Hotels.com guest review