Divan Istanbul City

It was good, staff were amazing .. had an emergency on my final night and needed an ambulance .. was arranged promptly .. thank you

This hotel did not feel like a four star. Beds were hard and uncomfortable, as were the pillows. The internet logged you off every time you left the hotel so you continuously had to log back in with your room number and password. The toiletries were not great and often not replaced. The key card would often stop working. The breakfast was terrible, very little choice. The location was ok for getting around Istanbul but, and this is not the fault of the hotel, there were many people staying there who had just had a hair transplant and this was very off putting at breakfast, seeing blood and bandages every day. The room I stayed in was tiny and faced out onto a concrete wall so there was no natural light/ couldn't open the window. I slept terribly in this hotel and would not stay there again.

Friendly staff Porters were very helpful and very polite Room was comfortable and quite Very far from the airport No much to do in the area

I must say that the people and service was great. The food and breakfast great. It was the rooms that really disappointed me. Seems like they have not updated the rooms in years to keep up with other hotels. The A/C went out one night and realized that my door never locked and was open all day while I was away. The A/C was fixed as well as the door even though it was still tricky. Unfortunately the next night the A/C went out again. I'm very reasonable but I did expect some kind of reduced price or maybe a meal canceled. I go to Istanbul twice a year but not sure about Divan.