Mercure Sheffield St Paul's Hotel & Spa

Stayed in Mercure St Paul's on a Sunday night, which was a fairly cheap deal, making the accommodation affordable. The location is superb being adjoined to the Winter Gardens and fronting onto the Peace Gardens (which is why we booked it) . The room was clean, comfortable and spacious, the Spa was also a real positive with a large swimming pool and assortment of sauna, steam cold and aromatherapy rooms. However, when I got back to the room and ran a bath the water came out a rusty brown colour, even after running the taps for a while and then using the shower before testing the water again. I reported this to reception who said it was a known problem with the local water supply, however, they had not thought to warn us of this when we checked in or to offer any alternative drinking water until I asked for some bottled water, which they did provide. On the way down to dinner, we nearly tripped over some room service trays with dirty crockery etc which had been left in the small landing area at the top of the stairs by the housekeeping staff in the afternoon and were still there when we went for breakfast the next day. The biggest disappointment was the evening dinner. Food and drink were greatly overpriced (£24 for a bottle of fairly average rose). The menu was limited in choice and although my wife who avoids gluten was able to choose from two gluten free main courses, there were no GF starters and she did not even bother with a dessert. Overall, expensive for little quality

Stayed 2 nights at mercure hotel sheffield ..great clean room..no outside noise..great location for me as i was attending a 2 day event at the o2 arena which was 4 mins away..will deff stay again..ps my first time in Sheffield and waswell impressed..lovely city ..

Our stay, which was our first was simply incredible. The hotel is amazing in every way. The location is perfect, the staff are very attentive and the place is gorgeous. My partner said that it was the most comfortable bed she has ever slept in :)

We have stayed here a few times and this time didn’t disappoint. Very friendly and helpful staff who went beyond expectations when we had an issue that needed resolving. Extremely professional throughout the hotel. Central location, close to theatres and shopping. We’ll definitely be back.

Great amenities and facilities right in the heart of the city