The Pucic Palace

Really comfy high end hotel in the heart of Dubrovnik. Would definitely stay there again.

Fantastic location, charming storied building, modern clean room, city center yet quiet - we were surprised, but probably due to the thick stone walls and modern windows!

Most wonderful hotel experience. The staff are the friendliest and most genuinely helpful I've ever met. They were so accomodating and willing to please. We travelled as a family of 3 plus a puppy. Even the puppy was treated as a king. They went out of their way to find me a puppy sitter so we could go on a day trip. We spent Easter weekend there and my 9 year old girl was treated to beautifully decorated eggs and a chocolate bunny especially arranged for her. The hotel itself was impecable, the rooms were comfortable and breakfast was excellent. Even the coffee was outstanding. We will certainly be returning. Excellent doesn't even begin to cover it. Thank you Pucic Palace for making this such a memorable trip.

Twin bed room was a little cramped and could be cleaner. We upgraded to the family room which was so much roomier and cleaner. Except housekeeping didn't really clean bathrooms or empty trash. Did provide clean towels, but not sure if she changed sheets. Reception staff tried hard to please, especially Striborg. Delayed flight, eateries closed and we were starved. But he made up a complimentary plate with beverages and brought it up immediately. Great customer service and very nice young man! Hotel is very convenient to shopping, restaurants and tourist sites, being right in Old Town. Hotel says they have "washer/dryer", but they DO NOT for hotel guests. Had to use their laundry services which can get pricy. If you like old world charm vs. contemporary vibes, then you'd like this hotel.

Majestic and historic property right on the heart of the old city. Everything about the place is excellent BUT, our interactions with the front desk lady, all I remember her name starts with "Z" were not as expected in such a quality hotel. We arrived by car, so as we are approaching the city she is upset with me on the phone because I can't follow her confusing instructions. All I needed was an address to park the car! And then at registration she told my husband breakfast was NOT included. So the first morning we had to go and purchase breakfast only to find out the second day that it was included. Now the young guys who take your bags, escort you to/from the city entrance, very pleasant and professional.