8/10 Πολύ καλό
10 Ιανουαρίου 2023
3 or 4 stars services experience paid for 5* hotel
It was a pleasant stay overall, but this hotel is 5* only in terms of prices: services are just for 4*. Staff is very polite and pleasant, but:
1. Breakfast area seems to be rather small, when is full of capacity (270 rooms, about 600 guests), specially on peak time of breakfast (09.00 -10.00). Specially when are families, situation gets crazy..(tables are very close each other).
2. I was felt very uncomfortable, when during my breakfast menu, I heard 2 employees back side of breakfast buffet (in the open space of cuisine, beside delicatessen area) to fight about their day offs and how they are calculated, or what is their contract that they signed out, with the management. Their superior seems that has to work a lot on this..
3. Also I felt rather uncomfortable to wake up on morning because the (cleaning) ladies decide to talk and gossip on the corridor, very close to my room. This is not for a 5* stay. Maybe they used to work on "rooms to let". If they have some free time, they could easily go to another space and talk and gossip as much as they want. But I supposed to pay a 5* service hotel, to stay there and relax..
IOANNIS
IOANNIS, ταξίδι 2 διανυκτερεύσεων
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