Hilton Garden Inn in Hattiesburg, MS is the most unsanitary hotel I've ever stayed in! The room that my family shared was not cleaned prior to our stay to the point that we were unable to take showers because the shower looked as if it hadn't been cleaned in weeks, the floors were dirty, there even was dirt and water damage on the ceilings and walls. The phones don't work due to the hotel is undergoing renovations, in which after my stay I was told the fourth floor is fully renovated but my family was placed on a floor that isn't. The ice maker didn't work and neither did a heating unit in one of our rooms which we had to use one unit to try to heat up the suite we stayed in. DO NOT STAY OR BOOK THIS HOTEL IF YOU ARE IN HATTIESBURG, MS! THIS IS THE ABSOLUTE WORST PROPERTY I'VE EVER STAYED AT! The hotel don't want to refund for their lack of customer service but yet give a few points, I'll never stay at another Hilton property!