We had a great time in this hotel, the location is excellent, just 150 meters from train station (provided you cross through the Galleria shopping centre). Very very close to Florianska Gate, and a ten -minute walk to the central square of Krakow. The service was adequate with the exception of lack of internet access. The rooms were beautifully decorated and very clean, shampoo, showel gel, shower cap, soaps all provided. It was a very pleasant experience and I would definatelly recommend it to anyone!