Lofts du Vieux-Port

We were informed by the staff prearrival and via all of the websites in our research that the room was down the street from the check-in area and that there were steps. We managed to lug our belongings through the snow ourselves for the novelty of it being from Florida, but were repeatedly offered help from the staff. Extremely friendly and helpful staff. The loft was a great combination of modern and old world, we loved watching the snowfall and the activity in the street below. Not used to snow, we didn't realize that our boots would track the muddy residue all over the wood floor, so we learned that lesson, but maybe a boot bench in the hall would be helpful. We would definitely stay here again.

Great lofts. Great location and very close to everything!

My sister and I were celebrating a special event and we couldn’t have picked a better place to stay. Clean, well equipped and a fantastic location. From the moment we checked in we were treated well. The service was excellent no matter who we were dealing with. The loft was a great combination of old Montreal style and modern functionality. Not to mention a fantastic location. Thank you for making our stay memorable.

I loved staying at the Lofts du Vieux-Port. I had a one bedroom loft that came with a fully equipped kitchen and large bathroom. It felt more like being in a nice apartment. The only drawback was that the floor in parts of the apartment was not level, but it’s understandable considering that this is a very old building. My loft was above the Vieux-Port Steakhouse which was also amazing. I loved the location of this place in Old Montreal - we didn’t need our car to visit any of the sites in the neighborhood. The staff was also very friendly. Checking in and checking out was quick and easy. I will definitely stay here when I visit Montreal again! Merci beaucoup!

This is a wonderful place to stay as it is your own apartment but you also have the support of the hotel desk and they can help you out with maps, suggestions, coffee, water, etc. We loved staying here. It is also in a great location.

The location is perfect for someone that wants to stay in old Montreal.

The staff were very friendly and helpful :-) My particular loft was located in a busy part of Old Montreal .. upstairs from a restaurant and bar with daily jazz which was excellent... but was a bit noisy at night due to people partying and walking along in the street. I would stay here again though.

Excellent stay. Top level service from staff at every level

Perfect stay, room was amazing. Staff was extremely friendly and accommodating. Will definitely return!

Very disappointing. Our loft was up five flights of stairs and there was no elevator. We are musicians with gear to carry up and down, and this kind of thing is no minor detail. But the hotel doesn't notify you of this in advance, or even after you make your booking. The hi-tech coffee machine was not functioning and there was no cream/milk provided in the fridge, even though the hotel is directly above a fancy restaurant and part of the same business chain. That would have been a most welcome touch given (i) the price bracket and (ii) the hi-tech coffee machine on display, but guests are expected to trek back down the stairs, go to the store and buy their own milk. (What is the point of having a mini-bar/fridge in the room if it's totally empty?) The worst part of this hotel is that the staff encourage you to use valet parking and tell you you can have your car back in 5 minutes whenever you need it. The truth is that it takes at least half an hour to get your car back, you're left waiting around for it forever, and they make one excuse after another about why it's not there when you call reception to ask about it. They are actually short staffed with no one available to get your car when you need it, and don't tell you the facts. A major problem when you have somewhere to be, or an important engagement or commitment to get to. Never staying at this property again. There are plenty of better, nicer, organised & more functional options in Old Montreal.