Pine Lake Resort by Diamond Resorts

Lovely Receptionist. Studio was a bit tired but clean. Lovely view of the lake. We only stayed for one night as we were at a Charity Concert not far away.

First visit - easy to find, reception staff very helpful, accommodation was gorgeous with everything you need in it, they added all the little things you may have forgotten to take e.g.tea towels, kitchen roll, washing up liquid, shampoo, they even supplied a small amount of tea, coffee and milk. The kitchen had every utensil you could think of, including electrical goods and a proper coffee machine. Now on to the bed which was so comfortable and the pillows were divine, so much i googled where i could buy some and you read the reviews and everyone is asking where they could be purchased (which is from America unfortunately). The lodge looked and felt brand new. Grounds were pristine, pool included steam and sauna rooms. Bar and restaurant was lovely be mindful to book a table though as the restaurant gets busy. The little shop on site was not overpriced like most resorts. The only gripe if any is that you have to pay for wi fi which i find ridiculous in this day and age when you get get it free in cities,buses and public places. Staff were friendly, helpful and polite. Just could not fault it and we will definitely return for another very relaxing enjoyable stay.

Excellent accommodation , facilities and food in restaurant very good. Definitely stay again

Great place.... freezing bathrooms. Loved the resort and the Lodges however the bathrooms were both freezing.... how they think a towel rail is going to heat a full room is unbelievable. Raised my concern via telephone and on check out but they were not interested in solving my issue or offering any form of compensation.

They take every available opportunity to charge for use of leisure facilities, towels, DVD hire, The restaurants meal was ok but not vfm in price. You need a healthy wallet to stay here. Holiday inn is better vfm we stayed there the same week and it cost half of what they charge for use of pool and towels were free. The staff at reception were quite unhelpful, it would have been good to know about towel hire before arriving at leisure facility. They were all over their members club occupants though!