Iberostar Selection Fuerteventura Palace

Stayed here for four days in January. We were fortunate with the weather. The hotel is on a beautiful beach, there isn't too much around it. Check in wasn't as good as some other Iberostar's of this rating I've stayed at, a little surly and abrupt. Like checking into a Premier Inn. They don't make it clear at all during check in what's included in all inclusive (mini-bar or spa etc) so make sure to ask if they don't as it's confusing. Room was lovely, large TV with movies and Netflix, but has two single beds together, I think most are like this so worth noting if you're a couple. Pools were a touch cold for the time of year but swimable. Staff here are great, bringing round treats and regularly taking drinks orders. Spa is not worth 15 euros pp for two hours (we got a free voucher when booking). It has a lovely warm saltwater pool, but no jacuzzi, steam room smelled bad and wasn't much steam - the sauna just wasn't on at all. We were in there probably half an hour. Gym is good and well equipped. The main buffet restaurant was great, a wide selection of fresh food, some really healthy options, they changed it up every day. Wine was good and in general the waiting staff were brilliant. Japanese restaurant was worthwhile, delicious food and the chefs are very entertaining, however the staff serving were a bit haphazard and didn't quite match the standard of the setting. Entertainment was a bit Butlins, but had a charm that made us smile Great value upscale hotel

Perfect beach location. The food and staff were excellent.

Staff friendliness excellent always pleased to help

Didnt need to search for empty sunbeds. Plenty available

Really lovely week long stay on half-board at this beach-front hotel. The rooms and meals were excellent. The service at the front desk, however, left a lot to be desired, and the entertainment was verging on amateurish on some evenings. In contrast, the staff who cared for the rooms each day were stellar - very friendly and hugely helpful. The views from the hotel are spectacular, and the fitness offerings were wonderful - as was the instructor who could speak a half-dozen languages.

It was all very new and clean. The staff always went the extra mile and the food and wine was superb. Lots of room so I always got a seat and a sun lounger. Was just wonderful.

Liked the location Liked the room Did not like the Entertainment Did not like the Flies buzzing about the restaurant

The location of this hotel is excellent. It's right on the beach, 5 minutes walk to the nearest shopping centre and supermarket, 15 minutes walk from the main strip. As expected from an Iberostar Selection hotel, the food is an attraction in itself. The quality and variety are the best we have encountered on an all inclusive holiday. Only one issue, and it's one that probably affect a small portion of guests, it's the evening entertainment on the terrace. If you are an early-ish sleeper who wants to sleep before 11:30pm, you will want a room as far from the terrace as possible. During our stay, there were 2 evenings when terrace entertainment was scheduled to start at 10pm and finish at 11:30pm. One of these evenings the acts started 20 minutes late so their show ended at 11:50pm. This entertainment area is also home to a bar that opens until 1am. We had some drunk guests one night who shouted and laughed loudly until 1am. We reported this disturbance to reception twice during that evening, but I guess there is only so much they can do without having a negative effect on the drunk guests' holidays. However, on both occasions, reception sent someone to speak to the guests within 5 minutes. The following morning we were moved to one of the rooms furthest away from the main building. All the rooms in block 4 (rooms with 2nd digit "4" in their room number) overlook this terrace entertainment and bar area. Also, a few Star Prestige rooms are directly underneath this area too.

It was a perfect anniversary break for myself and my wife. Everything was great and the arranged champagne, flowers and chocolates was in the room as preorderd. Fabulous food and cleanliness through out. Facilities were great. The only downside was on our last night when there was a mess up for us and 10 other people in the Japanese restaurant. They failed to inform us that they changed the booking time but claimed they did. Yet ourselves and the whole group had not received any notification at all. A receptionist attended the restaurant and apologised to us all and promised some kind of compensation. We missed our last nights whole evenings entertainment as a result and when we asked about the compensation on check out the next morning, the manager came and told us we would be emailed or called at 2pm before we board our flight. Still have heard nothing and felt like we was brushed under the carpet. Only other dislike is mind your toes when opening the wardrobe as there is a metal spike in the floor to stop the main front door from opening on to the wardrobe! Must of stood on it about 10 times!!! All in all was really great and would return but would appreciate if they would contact us as the promised concerning our last night.

Amazing in every single way. Very friendly staff, great food