4/10 Επαρκές
30 Ιουλίου 2018
I would not ever return to this hotel or recommend it to anyone! The front desk gave me one problem after another since the moment I walked into the hotel. They claimed my reservation was for only 1 room instead of 2, even after I showed them my confirmation email from Expedia. I then called Expedia to confirm. Expedia sent them an email to confirm. I repeated asked the hotel to check their email and each time I was told they had not been contacted by Expedia either by phone or by email. When I suggested we get on the phone to speak with Expedia together, they miraculously found the email from Expedia. So much of my vacation was wasted on these incompetent and unscrupulous people.
They assigned me 2 rooms on a smoking floor and I had to insist to be moved to a non-smoking floor. Then one of those rooms was also smoky after multiple requests for treatment to remove the smell. For some reason, the room always smelled like fresh smoke after each treatment. I suspect this was a ventilation problem.
Vera
Vera, ταξίδι 3 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Expedia
