Hotel Neapolis

There are many positive aspects of this hotel: great neighborhood location, convenient to transport, large rooms, good breakfast, and friendly staff. There were, however, some minor issues that need to be addressed. The wifi was very unreliable. We had to literally stand against one of the walls to get any signal. I would normally think this was a fluke, but this is the second time we stayed at this hotel (that is how much we liked it) and the wifi access was also sporadic last time in a different room. This time we also had trouble with a television that wouldn’t change channels and a slow shower drain, but those were less troubling for us. One other thing worth noting concerns mobility. There is a small elevator to the hotel’s main floor, but to get to the breakfast room you need to go up a short flight of stairs. If your room is in the Terrazze annex, you will have to go up two long flights of stairs from the main level. This did not matter to us, but if stairs are an issue, I would contact the hotel before booking.

Hotel Neapolis is located right in the center of Naples's historical district, which made it very easy to walk around to visit the sites. The room was comfortable, and the staff was friendly and accommodating. I appreciated that they allowed me to check in early and also called a taxi for me early morning for a ride to the airport.

Great location. Hard to find the entry, needs more signage. Stayed here twice, a week apart before and after a tour. The first room was handicap accessible and impossible not to flood the bathroom while showering. The second room had no hot water. Also, Wi-Fi wouldn't connect on the second stay.

Worked well for us, arrived late so needed a hotel rather than a b&B, great location. We took a taxi which ment we didn't encounter the train station area until later in our trip which worked well for us. This hotel was very well positioned. helpful staff

We are just staying for half a day and a night before making our way to Sorrento. It is like how it's been advertised, location is pretty good though a bit hard to find. Our taxi dropped us off quite far away so we had to walk almost 10 mins on Via dei Tribunali so make sure you get dropped off correctly. Staff were so so, not particularly nice but if u ask specific questions they can help. (though they ran out of local maps and gave us a sightseeing bus map instead). Wifi was unstable