2/10 Κακό
23 Απρ 2025
Unless you like getting ripped off, stay awau
Felt like a scam the whole time. Have been going to Railay for over ten years now and have been by this hotel numerous times and looked very nice but had never stayed there.
When I arrived I was put in a real shabby building which u cannot see from walking street. The room was really embarrassing with an old, moldy bathroom, useless WiFi and a bed that had been to war.
After two days of complaining about the WiFi, I was upgraded but still not to the main building but to the top floor of the same building I was already in. The room was nicer and the WiFi was slightly better but there was a terrible smell coming from the bathroom. When I informed staff, they seemed to careless and a few hours later put in a candle. Despite these problems staff never checked back in to see how everything was. Also on the night before checkout I asked for a late checkout and they said to call back at 8am and then maybe they would give me a half hour more.
In the end it was very disappointing. The place was falling apart and the staff had an attitude of caring less. Almost like they know it’s bad but figure most people will stay 1-2 nights and be gone. In the end I moved to my regular hotel (which had been sold out) next door which felt like a palace for the same price
Adam
Adam, ταξίδι 4 διανυκτερεύσεων
Επιβεβαιωμένο σχόλιο πελάτη της Hotels.com
