Le Meridien Philadelphia

I arrived at around 1PM and the front desk advised that I was too early, but confirmed that I'd be getting a room with 2 beds and to come back later for checkin. They took my belongings and stored them away. I spent the day in the city with friends and came back to the hotel later in the evening. Upon attempting to check in, I was told in a very flippant manner "Oh well I've got bad news for you, we overbooked and you don't have a room". At 10 PM, I was shipped across town to another hotel, the two hotels couldn't even communicate properly about my car so I spent half of the next day not knowing where it is. The night manager at Le Meridien PROMISED me I'd get a full refund for my trouble, and shame on me for not getting his name, because now the hotel is refusing to do so. No integrity whatsoever.

Excellent. Clean and quiet with pleasant staff. Great location for walking to historic areas, museums, Reading Market, Chinatown, and great restaurants.

requested to check in early when I booked the hotel over a month and a half in advance, they were not able to accommodate which is fine. I called to have them put champagne glasses in the room upon arrival as we were bringing prosecco. they said no problem - however when we got into the room (super long wait to check in and then the room wasn’t ready until after 3pm) the glasses weren’t there. we realized there was a broken “fridge” (empty mini bar) in the room so we called down for them to bring a fridge as well as the glasses we requested. around 10pm I ordered room service and they said it would be up in 15-20 minutes. after 55 mins I called back and they clearly hadn’t prepared the order and said it would be right up. they told me they would comp the charges which was great, however the food didn’t end up actually coming until about 1.5 hours after I placed the initial order. after eating, I was getting into bed and myself and my friend pulled down the comforter to see half of the mattresses on both beds were bare. there was only 1 fitted sheet used leaving exposed mattress. so, again we called down to complain and they said 1. there was no housekeeping and so someone would just come drop off sheets and 2. they don’t use fitted sheets so this is customary. we waited about 15-20 mins for the sheets delaying sleeping. finally we went to bed around 12:30. I would never stay here again. horrible hotel!

Nice clean professional hotel. In hoyse restaurant could be better.

Very nice. The room they gave us was comfortable and had a great view. Short walk to great restaurants. The ambiance and especially staff was wonderful. Parking wasn’t great, we had to do valet and it was $48 dollars plus $10 tip for one night.