Crimson Resort and Spa Mactan

We have stayed in several hotels in and around the Philippines. The Crimson resort is by far the best hotel on Mactan Island. It is the only TRUE 5 star hotel with Shangri La and Movenpick being very dated when compared. Crimson is luxurious, modern, beautifully maintained and has all the amenities one would want from a 5 star hotel. If you are looking for a great home base to venture out on your day trips in Cebu then the Crimson is your spot. There is nothing better than coming back from a long day and slipping into the infinity pool, grabbing a drink by the ocean front bar or just relaxing in your luxurious room or pool villa. For the price Crimson is much more economical than Shangri La and Movenpick also. Don't let history and brands fool you. Crimson is the top pick on Mactan now.

A bit under value.. the resort is an extension, so, the genius designer figured everyone would be ok to walk through a full parking lot to get to the free breakfast and beach. The parking lot, although only about 6 months old, has yet to see a power washer, so indicating that future maintenance is a no go. Mosquitos are abound so don’t open your veranda, but no worry.. the 3 pane door only opens one. So you can’t open it anyway. None of the doors have silent close, so enjoy banging.. walls are paper thin, so kids neighbor noises are a pleasure. Beach is ok, but rough and a lot of rocks. Bring shoes or get cut. Bring own soaps, there is no luxury there. Pool is decent. Ocean is nice after the parking lot stroll. So, can’t complain 100%. And the Filipino workers are always nice as usual. Oh, and they have Filipino discount if you book direct of a whopping 5%, pretty much the same I got through this app.. during Corona virus time, place was 60% empty.

One of the best hotel in Cebu. Friendliest staff, yummy breakfast all the time. Easy check in and out.

Very nice resort, good and friendly staff and amazing Spanish restaurant. Pool is full of loud kids so no relaxing by the pool and resort needs to fix umbrellas at the beach side that are broken.

Very nice, family friendly self-contained resort with great service (although slow) and amenities. A bit too family-oriented and noisy to be considered a romantic resort; it had more of a holiday with family or group of friends atmosphere. Very reasonable prices, especially at the spa - spa therapists and treatments were fantastic. However, the food was not at the same level as the rest of the resort or comparable to 4* or 5* hotels. The Indonesian dishes at Azure were the best; the top dishes at the Spanish restaurant were the chips and chipotle aioli sauce served at the same time as the bread before the meal as well as the steak, with other dishes being too cheesy or tweaked so much trying to create something new that the taste suffered. The Indian and Chinese dishes at Azure and the buffet restaurant were some of the worst. Also, everything was much too salty. One of the other challenges with dining was they ran out of several food items and didn't receive any new shipments, so a number of drinks and dishes on the menus weren't available during our entire stay. The bungalow style rooms were extremely spacious, although the mattress was a bit soft. Don't forget the mosquito spray.

We stayed in Deluxe room and got an extra bed for our daughter. Although the room is not modern, not much of a view but it's spacious and we like the balcony. Facilities and Staff at Crimzone (kid's pool/play area) are amazing - they have a daily activities, foam party etc. We really enjoyed our stay at Crimson. It was a last minute booking during peak season so there weren't that many room choice available. We would have prefer a villa type room -so next time!

We had a photoshoot here and was worried about the normal check-in time (3 PM) as we wouldn't have enough time for makeup. It was nice of them to let us check-in at 10 and as well as upgraded to a bigger room, which really meant a lot. We had more space for the crew to do everything.

Not a 5* hotel. Had booked 2 Twin bed room but upon check-in was told they don’t have and only choice is a king bed or 2 singles..for a family of 4! My booking clearly shows 2 twin Beds so if you don’t have this option please do not make it available to book. Was offered a free rollaway bed which was brought to our room so eventually sorted but should not have been an issue to begin with. Room was full of mosquitos prob because they leave room door open while they clean but have not had this issue at any other hotel. Food choices limited even at the buffet and very expensive. The workers are friendly and courteous but apart from that struggling to find any great positives. Overall will not return as had better experiences at cheaper hotels and not on par with other 5* hotels we have stayed at in Cebu over the years.

The last resort you want to visit. Terrible, worst experience. Worst of all, I found 2 humongous cockroaches in a night. It was super gross. Also, I told concierge about the incident and asked for cleanup and spraying service but it took 3 hours for them to check my room. Never got sincere apology. Worst service ever. I had to repeatedly explain this situation to multiple staffs which sucks. Room condition is just above average 3 star hotel. Amenity, not impressed. Food tastes mediocre but very expensive. Cocktails are good. Morning buffet is the worst. Waiters are too busy to serve coffee, tables are super close that you can here next table's conversation. It feels like I'm in Korea's kids cafe. Pool itself is good but private beach is just so tiny and looks like fish farm. Many reviews say this resort is family-friendly but it is way too crowded for children to be calm and enjoy the environment. They are obviously having more then they can afford, space and facility wise. 연인끼리 여행이면 절대 가지 마세요 바퀴벌레나오고 서비스 최악 친절해보이지만 영혼 없는 서비스 애기들이 엄청 많아서 조심스럽게 놀게되고 식당이 진짜 시끄러움 방 컨디션도 5성급기준은 절대 아님.

No major issues. Great resort overall - I can even say that it is the best resort in Cebu. Some of the amenities need refresh (I understand that is in progress). My recommendation is that this resort tries to do more to be child friendly e.g. add water slides etc.