Pullman Zhangjiajie

the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room

Good location, friendly staff, nice breakfast and room size was good.

We a family of 3 including a young child stayed this hotel for 3 nights last week. The bed is very impressive 2.7m wide which suit us very well. The front services are very helpful. The breakfast is considered to be quite good comparing with many other hotels in China especially the varieties and taste of breads. Location wise it is just 10 minutes walking away to bus terminal and hotel provide shuttle service to the entrance of ZJJ National Forest Park in the morning. Though the building is a bit old and the bed is a bit soft (to my standard), I highly recommend recommend this hotel.

The Bob staff person was helpful. Everyone else there is useless. Smoking everywhere, needs renovation.

The hotel is in a great location, easy walking distance into Wulingyuan and easy access to Zhangjiajie national park and Tianmen mountain. We visited both and they were well worth it. The staff were helpful, although it was disappointing that our room was not ready on arrival at 3:30pm the day we checked in. However, we were able to grab a late lunch in one of the restaurants while we waited. The pool was great, as were the massage facilities located very close by to the pool. The breakfast selection was wide and varied and so delicious. The bed in our king room was enormous!! It is basically two queens put together and could easily have slept 5 people!! The room was always clean and the bathroom was great, with loads of amenities. The room service was also handy. We would definitely stay here again.

very convenient place. clean and comfortable, biggest bed size ever.

Would thoroughly recommend this hotel. The service was excellent. The rooms spacious and well equipped. The location is superb. We enjoyed delicious food both in the lounge/restaurant and in the buffet dinner.

The location is great, you get a pressure washer for a shower, rooms are big, clean, WiFi is fast, beds could be a little more padded though.

My stay was great. I had nothing to complain about, except maybe the quite-mundane room design with no outstanding feature/decoration piece. The wifi was decent but I have had better one at other Pullman.

It is good stay, close to park entrance. Good english speaking staffs.